Canford Delicacies Ltd sell a wide variety of chocolates, biscuits and sweets to restaurants, shops and public houses in the North of England. Their factory in the Manchester suburbs has been expanded a number of times in recent years and they have now added a new office block to their buildings. One section of these new offices has been allocated to the Credit Control Department under the management of Alfred Cropper. Alfred’s department has a straightforward function. It has to ensure that customers’ accounts do not go beyond the credit limit which has been allocated to them and that the accounts are paid within a stipulated period.
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