Relation of Organisational Structure to Job Satisfaction, Anxiety-Stress and Performance



The present study of 295 trade salesmen in three organisations reports on the relationship between organisational shape or structure (tall, medium, and flat) to job satisfaction, anxiety-stress, and performance. The findings indicate that salesmen in flat organisations (1) perceive more satisfaction with respect to self-actualisation, and autonomy, (2) perceive lower amounts of anxiety-stress, and (3) perform more efficiently than salesmen in medium and tall organsiations.


Efficiency Rating Retail Outlet Marketing Department Flat Structure Sales Group 
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© Palgrave Macmillan, a division of Macmillan Publishers Limited 1981

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