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Relation of Organisational Structure to Job Satisfaction, Anxiety-Stress and Performance

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Abstract

The present study of 295 trade salesmen in three organisations reports on the relationship between organisational shape or structure (tall, medium, and flat) to job satisfaction, anxiety-stress, and performance. The findings indicate that salesmen in flat organisations (1) perceive more satisfaction with respect to self-actualisation, and autonomy, (2) perceive lower amounts of anxiety-stress, and (3) perform more efficiently than salesmen in medium and tall organsiations.

Keywords

Efficiency Rating Retail Outlet Marketing Department Flat Structure Sales Group 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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© Palgrave Macmillan, a division of Macmillan Publishers Limited 1981

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