The Lessons Learned

  • Trevor J. Bentley


Any survey, no matter how successful, will always provide a number of lessons for the researcher and for those subjected to the research. The survey described in this book is no exception to this rule. The lessons I learned, both during the dialogue with management and afterwards in the analysis process, fell into four categories:
  1. 1

    Improved management awareness of the limitations of formal information systems

  2. 2

    The improved understanding on behalf of the researcher of management’s needs

  3. 3

    Some breaking down of the communications barrier between systems personnel and management

  4. 4

    A greater understanding of the role of information vis-à-vis decision making



Lesson Learn Communication Barrier Manager Talking Design Information System Work Decision 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Trevor J. Bentley 1981

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  • Trevor J. Bentley

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