A planning model which involved managers at many different levels and departments, hence the case study with the greatest impact on management.
The amount of effort devoted by computer managers to selling the usefulness of the method to senior management.
The use of a non-technical senior manager as a spokesman for the method.
The speed with which implementation took place, after a long development phase.
5. The extent to which use of the model stimulated managers to question their assumptions.
Differences in the plan put forward based on the model, compared with previous plans.
The effects on the decision-making process.
The effects on organization.
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