Abstract
We are all familiar with stories about how one part of an organization failed to co-ordinate with another, like the government department that sold surplus goods to a merchant who made a large profit selling them to another government department. Such stories are told for laughs. To the layman they are ludicrous follies, but the manager, whether in private or public organizations knows how hard it can be to keep departments adequately informed of each other’s activities and needs.
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Notes
Peter M. Blau and W. Richard Scott, Formal Organizations (London, Routledge & Kegan Paul, paperback edition, 1966) pp. 127–8.
R. Tillman Jr, ‘Problems in Review: Committees on Trial’, Harvard Business Review (Mar–Apr 1960) pp. 7–12, 162–72.
Rosemary Stewart, Managers and their Jobs (London, Macmillan, 1967) pp. 44–5.
Dale, Organization, pp. 175–6. Dale’s report of Bales’s work is taken from Robert Bales, ‘In Conference’, Harvard Business Review (Mar–Apr 1954) pp. 44–50.
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© 1970 Rosemary Stewart
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Stewart, R. (1970). Co-ordination: Problems and Remedies. In: The Reality of Organizations. Palgrave, London. https://doi.org/10.1007/978-1-349-00789-9_4
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DOI: https://doi.org/10.1007/978-1-349-00789-9_4
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