Abstract
Martha S. Feldman, a distinguished student of the role of information in organizations and in decision making starts her seminal book Order without Design by writing about her experiences undertaking fieldwork for a research project in the US Department of Energy:
When I explained to the members of this office that I was interested in how the policy office produces information and how it was used, I was met time and again with the response that the information is not used.
(Feldman, 1989: 1)
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© 2008 Wouter Van Dooren and Steven Van de Walle
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Van de Walle, S., Van Dooren, W. (2008). Introduction: Using Public Sector Performance Information. In: Van Dooren, W., Van de Walle, S. (eds) Performance Information in the Public Sector. Governance and Public Management Series. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-137-10541-7_1
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DOI: https://doi.org/10.1007/978-1-137-10541-7_1
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-0-230-30912-8
Online ISBN: 978-1-137-10541-7
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