Knowledge Engineering Issues for Decision Support

  • John Gammack


Decision support systems (DSS) are widely used throughout the financial services industry. Unlike expert systems, which aim to replace expert decision making in narrow domains, decision support systems allow cooperation between user and system to improve the quality of decision making. In DSS a machine’s number-crunching and memory capability is coupled with human common sense, subjective judgment, and sensitivity to context. The areas in which humans are strong are generally those areas where experts systems are weak; so it seems appropriate to design cooperative systems recognizing this. Although expert systems and decision support systems have much in common, important differences between them mean that knowledge acquisition for DSS must be considered in its own right.


Decision Support Expert System Decision Support System Knowledge Acquisition Knowledge Engineer 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Plenum Press, New York 1992

Authors and Affiliations

  • John Gammack
    • 1
  1. 1.Bristol Business SchoolFrenchay, BristolEngland

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