Essential Psychology

pp 223-235

Verbal and Non-verbal Communication

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Communication is a basic part of all animal behaviour. Humans communicate by language but it is becoming far more evident now that a great deal of human communication is effected through non-verbal means — looks, gestures etc. By communication, we imply a social process; social interaction depends on communication. Communication in this context is concerned with the flow of information, the circulation of knowledge and ideas in human society, and the propagation and internationalisation of thoughts; it does not refer to electronics, roads or railways or any form of transportation. For the human being, this passing of information has been developed to such an extent that analysis of the phenomenon by psychologists and sociologists has proved to be a most exacting task.