Skip to main content

Service Strategy

  • Chapter
  • 2160 Accesses

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Spiral binding cover Book
USD   109.99
Price excludes VAT (USA)
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to John O. Long .

Rights and permissions

Reprints and permissions

Copyright information

© 2008 Springer Science+Business Media, LLC

About this chapter

Cite this chapter

Long, J.O. (2008). Service Strategy. In: Itil® Version 3 at a Glance. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-77393-3_2

Download citation

  • DOI: https://doi.org/10.1007/978-0-387-77393-3_2

  • Publisher Name: Springer, Boston, MA

  • Print ISBN: 978-0-387-77392-6

  • Online ISBN: 978-0-387-77393-3

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics