Abstract
This chapter aims to consider the National Health Service (NHS) in Scotland (NHSiS) from a knowledge management (KM) perspective and describe some of the issues, advances, and successes. It begins with some background information on the NHSiS. There follows a discussion on the advances made in terms of developing the NHSiS as a knowledge-based organization, based on some models from the KM literature. Finally, there is a case study: the National Pathways Project, giving an example of KM in practice.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Knowledge Services Group NHS Education for Scotland. From knowing to doing: transforming knowledge into practice in NHS Scotland implementation plan 2005–2008; in draft, 2006.
Lehaney B. Jack G, Clarke S. Coakes E. Beyond knowledge management. Idea Group USA; 2003
Agenda for change: modernising the NHS pay system. HSC 1999/227. Department of Health; 1999.
Edwards JS, Handzic M, Carlsson S, Nissen M. Knowledge management research & practice: visions and directions. Knowl Manage Res Pract 2003;1:49–60.
Anderson JM. Strategic knowledge management paper for MBA, 2004–2005.
Nonaka I, Toyama R. The knowledge-creating theory revisited: knowledge creation as a synthesizing process. Knowl Manag Res Pract 2003:1:2–10.
Frigola-Capell E, Watson F. National Pathways Project. Centre for Change and Innovation, personal communication.
Scottish Intercollegiate Guideline Network. SIGN 50: a guideline developers’ handbook,, February 2001, last updated May 2004.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2007 Springer Science+Business Media, LLC
About this chapter
Cite this chapter
Harding, O., Wales, A. (2007). Knowledge Management and the National Health Service in Scotland. In: Bali, R.K., Dwivedi, A.N. (eds) Healthcare Knowledge Management. Health Informatics. Springer, New York, NY. https://doi.org/10.1007/978-0-387-49009-0_14
Download citation
DOI: https://doi.org/10.1007/978-0-387-49009-0_14
Publisher Name: Springer, New York, NY
Print ISBN: 978-0-387-33540-7
Online ISBN: 978-0-387-49009-0
eBook Packages: MedicineMedicine (R0)