Supporting Collaborative Learning in Videoconferencing Using Collaboration Scripts and Content Schemes

  • Bernhard Ertl
  • Birgitta Kopp
  • Heinz Mandl
Part of the Computer-Supported Collaborative Learning book series (CULS, volume 6)


Studies have shown that videoconferences are an effective medium for facilitating communication between parties who are separated by distance. Furthermore, studies reveal that videoconferences are effective when used for distance learning, particularly due to their ability to facilitate complex collaborative learning tasks. However, as in face-to-face communication, learners benefit further when they receive additional support for such learning tasks. This chapter provides an overview of two empirical studies that offer general insights regarding some effective and less effective ways to support collaborative learning with videoconferencing. The focus is on collaboration scripts that serve to provide task-specific support and content schemes that serve to pro-vide content-specific support. Based on the results of the two studies, conclusions can be drawn about the support measures for promoting learning. Conclusions can also be reached about the need for employing both content schemes and collaboration scripts to provide learners with the most benefit.


Learning Outcome Collaborative Learning Theoretical Concept Support Measure Collaborative Problem 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer Science+Business Media, LLC 2007

Authors and Affiliations

  • Bernhard Ertl
    • 1
  • Birgitta Kopp
    • 2
  • Heinz Mandl
    • 2
  1. 1.Bundeswehr UniversitätMunich
  2. 2.Ludwig-Maximilians-UniversitätMunich

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