Abstract
There is still a lack of studies related to the outsourcing process in several important non-leading industries worldwide and also regarding the existence of practical models and frameworks to guide the entire process and not only the decision-making stage. The article presents a practical model to conduct the whole outsourcing process, divided into four main stages (motivation, decision, implementation and management). It was successfully applied in a case involving two multinational companies operating in Brazil, in a supply chain of the phenolic resin industry. The results highlighted mainly the adequacy of the proposed model, as well as the importance of constructing a partnership based on trust and integration by information technology.
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Keywords
- Supply Chain
- Virtual Organization
- Enterprise Resource Planning System
- Electronic Data Interchange
- Novolac Resin
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
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© 2004 IFIP International Federation for Information Processing
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Pires, S.R.I., Vernalha, H.B. (2004). A Case of Outsourcing in the Phenolic Resin Industry. In: Camarinha-Matos, L.M., Afsarmanesh, H. (eds) Processes and Foundations for Virtual Organizations. PRO-VE 2003. IFIP Advances in Information and Communication Technology, vol 134. Springer, New York, NY. https://doi.org/10.1007/978-0-387-35704-1_52
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DOI: https://doi.org/10.1007/978-0-387-35704-1_52
Publisher Name: Springer, New York, NY
Print ISBN: 978-1-4757-6295-2
Online ISBN: 978-0-387-35704-1
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