Abstract
KM is considered an important success factor in enterprise operation, however, capturing knowledge and using it across organisational boundaries is still a major challenge. Starting form a comparison of KM and BPM, the paper elaborates on methodologies for integrating enterprise modelling and KM in dynamic networked organisations. Examples of KM/BPM applications in SMEs are provided and discussed.
The original version of this chapter was revised: The copyright line was incorrect. This has been corrected. The Erratum to this chapter is available at DOI: 10.1007/978-0-387-35621-1_43
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References
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© 2003 IFIP International Federation for Information Processing
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Chen, D., Lillehagen, F., du Preez, N., Escoto, R.P., Zelm, M. (2003). Managing Processes and Knowledge in Inter-Organisational Environments. In: Kosanke, K., Jochem, R., Nell, J.G., Bas, A.O. (eds) Enterprise Inter- and Intra-Organizational Integration. ICEIMT 2002. IFIP — The International Federation for Information Processing, vol 108. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-35621-1_7
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DOI: https://doi.org/10.1007/978-0-387-35621-1_7
Publisher Name: Springer, Boston, MA
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