Abstract
A model for contextual design of Management Support Systems (MSS) is presented. The model is based on Layder’s philosophy and four levels framework of social science. Self, situated activity, setting, and context comprise the framework. The model for contextual MSS design can be used to structure, describe, and analyze the context where a MSS is used or is to be used. It can also be used to increase designers as well as other stakeholders understanding of the context where MSS design takes place.
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Carlsson, S.A., Leidner, D.E. (1998). Contextual design of management support systems. In: Berkeley, D., Widmeyer, G.R., Brezillon, P., Rajkovic, V. (eds) Context Sensitive Decision Support Systems. IFIP Advances in Information and Communication Technology. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-35356-2_6
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