Abstract
This paper presents a case study of the outsourcing process in the Central Information Systems Division of the Northern Ireland Civil Service. This was one of the earliest examples of a central government computing service being outsourced. This is held to be a successful partnership due to mutual reliance. The effects of outsourcing in general in the public sector are discussed. These are compared with the potential benefits of outsourcing and the situational framework defined by Earl.
Chapter PDF
References
Ascher, K. (1987) The politics of privatisation. Macmillan, London.
HM Treasury (1991) Competing for quality. London, HMSO.
Earl M J (1991) Outsourcing information services Public money and management Autumn 17–21.
Government purchasing service (1991) A guide to market testing in Government. GPS, Belfast.
Lacity, M. C. and Hirschheim, R. (1993) Information systems outsourcing. Wiley, Chichester.
Northern Ireland Audit Office (1992) The management of information technology in government departments in Northern Ireland. London, HMSO.
Taylor J. A. (1992) Information networking in public administration. International Review of Administrative Sciences, 58, 375–389.
Willcocks, L. and Kern, T. (1997) IT outsourcing as strategic partnering: the case of the UK Inland Revenue. Proceedings of the fifth European Conference on Information Systems, Cork, 3, 1470–89.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 1997 Springer Science+Business Media Dordrecht
About this chapter
Cite this chapter
Davies, C.A., Campbell, T. (1997). A strategic partnership in outsourcing: a public sector case study. In: Humphreys, P., Ayestaran, S., McCosh, A., Mayon-White, B. (eds) Decision Support in Organizational Transformation. IFIP — The International Federation for Information Processing. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-35348-7_11
Download citation
DOI: https://doi.org/10.1007/978-0-387-35348-7_11
Publisher Name: Springer, Boston, MA
Print ISBN: 978-1-4757-4922-9
Online ISBN: 978-0-387-35348-7
eBook Packages: Springer Book Archive