Abstract
Convergent software industry thrusts of user-centered design, cost justifying usability, and discount usability engineering drive usability engineers toward gathering the least expensive user data possible. What could be better than free data? This short paper encourages usability engineers to capture user data that already exist in their organizations, and points them to likely sources of these data.
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Mayhew, D. J., and Bias, R. G. (1994) Organizational inhibitors and facilitators. In Bias, R. G., and Mayhew, D. J. (Eds.), Cost justifying usability. Boston: Academic Press.
Nielsen, J. (1993). Usability engineering. Boston: AP Professional.
Norman, D. A. (1990). The design of everyday things New York: Doubleday Currency.
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© 1997 Springer Science+Business Media Dordrecht
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Bias, R.G. (1997). Free Usability Data. In: Howard, S., Hammond, J., Lindgaard, G. (eds) Human-Computer Interaction INTERACT ’97. IFIP — The International Federation for Information Processing. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-35175-9_45
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DOI: https://doi.org/10.1007/978-0-387-35175-9_45
Publisher Name: Springer, Boston, MA
Print ISBN: 978-1-4757-5437-7
Online ISBN: 978-0-387-35175-9
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