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A knowledge-based system to diagnose the innovation process in industrial firms

  • Valérie Chanal
  • Humbert Lesca
Chapter
Part of the IFIP Advances in Information and Communication Technology book series (IFIPAICT)

Abstract

In this paper, we assume that managers are unfamiliar with the research concerning product innovation management because this research is not presented in a way that allows for comprehension and knowledge transfer. We therefore designed a knowledge-based system aimed at improving the intelligibility of the product innovation process and synthesising heterogeneous knowledge from different research fields by means of systemic modelling. Furthermore, the ‘DIAPASON’ system (a diagnosis tool of innovation process) is described and the results of the implementation of this pilot system in four industrial firms are presented. Finally, we discuss the need for further research to improve our understanding of complex organisational processes using knowledge modelling.

Keywords

Innovation management process knowledge-based system diagnosis systemic modelling knowledge transfer organisational learning 

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Copyright information

© IFIP International Federation for Information Processing 1996

Authors and Affiliations

  • Valérie Chanal
    • 1
  • Humbert Lesca
    • 1
  1. 1.CERAG-ESAUniversité Pierre Mendès-France de Grenoble Domaine universitaireGrenoble cedex 9France

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