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Estimating the Demand for Voice over IP Services: A Contingent Valuation Approach

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Governance of Communication Networks

Part of the book series: Contributions to Economics ((CE))

Abstract

The demand for Voice-over-IP (VoIP) services is receiving increasing attention as an alternative to traditional switched access based telephone services. This paper focuses on the underlying determinants of demand to assess the potential for VoIP. The authors utilise a model of demand based on a consumer’s willingness to pay and provide estimates of the elasticity of demand for VoIP. The intent of the paper is to add to the discussion of VoIP and to stimulate analysis.

This paper is adapted and updated from an earlier version published in Telektronikk. The authors thank Dale Kulp, president of Marketing Systems Group for access to the CENTRIS omnibus survey.

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Author information

Authors and Affiliations

  1. Temple University, USA

    Paul Rappoport

  2. University of Arizona, USA

    Lester D. Taylor

  3. University of Colorado, USA

    James Alleman

Authors
  1. Paul Rappoport
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  2. Lester D. Taylor
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  3. James Alleman
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Editor information

Editors and Affiliations

  1. Konzernzentrale PIR 4, Deutsche Telekom AG, Friedrich-Ebert-Allee 140, 53113, Bonn, Germany

    Brigitte Preissl

  2. The Berlin School of Economics, Badensche Straße 50-51, 10825, Berlin, Germany

    Jürgen Müller

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© 2006 Physica-Verlag Heidelberg

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Rappoport, P., Taylor, L.D., Alleman, J. (2006). Estimating the Demand for Voice over IP Services: A Contingent Valuation Approach. In: Preissl, B., Müller, J. (eds) Governance of Communication Networks. Contributions to Economics. Physica-Verlag HD. https://doi.org/10.1007/3-7908-1746-5_13

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