Abstract
In this paper we outline a model for plan recognition in advice-giving settings which incorporates user modeling techniques and we show how to extend it to allow a wider range of user feedback than in previous plan recognition models. In particular, we discuss how this model allows for clarification dialogues both in cases where there are faults in a user's plan and in cases where alternate decompositions of plans might be selected as the basis for a user-specific response. We also describe an extension of the model which allows more general descriptions of the plans being recognized to be presented to users, due to the inclusion of certain generalized action nodes in the plan library. Since the user is then able to take the initiative to request a more specific response from the system, there is an additional opportunity for user feedback. We conclude with some reasons why these extensions for user feedback are valuable and discuss some potential new directions for plan recognition and response generation.
This work was partially supported by MURST 60%, by the Italian National Research Council (CNR), project “Pianificazione Automatica” and the Natural Sciences and Engineering Council of Canada (NSERC).
This is a preview of subscription content, log in via an institution.
Preview
Unable to display preview. Download preview PDF.
References
J.F. Allen. Recognizing intentions from natural language utterances. In M. Brady and R.C. Berwick, editors, Computational models of discourse, pages 107–166. MIT Press, 1983.
L. Ardissono, G. Boella, and L. Lesmo. Recognition of problem-solving plans in dialogue interpretation. In Proc. 5th Int. Conf. on User Modeling, pages 195–197, Kailua-Kona, Hawaii, 1996.
L. Ardissono and R. Cohen. On the value of user modeling for improving plan recognition. In Proc. of the IJCAI workshop “The Next Generation of Plan Recognition Systems”, pages 8–12, Montreal, 1995.
L. Ardissono, L. Lesmo, A. Lombardo, and D. Sestero. Production of cooperative answers on the basis of partial knowledge in information-seeking dialogues. In Lecture Notes in Artificial Intelligence n. 728: Advances in Artificial Intelligence, pages 254–265. Springer Verlag, Berlin, 1993.
L. Ardissono, L. Lesmo, and D. Sestero. Updating the user model on the basis of the recognition of the user's plans. In Proc. 4th Int. Conf. on User Modeling, pages 5–10, Hyannis, Massachusetts, 1994.
L. Ardissono, A. Lombardo, and D. Sestero. A flexible approach to cooperative response generation in information-seeking dialogues. In Proc. 31st Annual Meeting ACL, pages 274–276, Columbus, 1993.
L. Ardissono and D. Sestero. Using dynamic user models in the recognition of the plans of the user. User Modeling and User-Adapted Interaction, 5(2):157–190, 1996.
S. Carberry. Modeling the user's plans and goals. Computational Linguistics, 14(3):23–37, 1988.
S. Carberry. Incorporating default inferences into plan recognition. In Proc. 8th Conf. AAAI, pages 471–478, Boston, 1990.
A. Cawsey. User modeling in interactive explanations. User Modeling and User-Adapted Interaction, 3:221–247, 1993.
E. Charniak and R. Goldman. A probabilistic model of plan recognition. In Proc. 9th Conf. AAAI, pages 14–19, Anaheim, CA, USA, 1991.
D.N. Chin. KNOME: Modeling what the user knows in UC. In A. Kobsa and W. Wahlster, editors, User models in dialog systems, pages 74–107. Springer Verlag, Berlin, 1989.
J. Chu and R. Cohen. Tailoring natural language generation by user model attributes. In Proc 4rd Int. Symposium on Artificial Intelligence, pages 222–228, Cancun, Mexico, 1991.
R. Cohen, K. Schmidt, and P. van Beek. A framework for soliciting clarification from users during plan recognition. In Proc. 4th Int. Conf. on User Modeling, pages 11–17, Hyannis, MA, 1994.
R. Cohen, B. Spencer, and P. Hoyt. Developing a tool for plan recognition with updates — challenges and applications. In Proc. IEEE Tools with Artificial Intelligence, pages 63–70, New Orleans, LA, 1994.
R. Kass. Building a user model implicitly from a cooperative advisory dialog. User Modeling and User-Adapted Interaction, 3(1):203–258, 1991.
H. Kautz. A Formal Theory of Plan Recognition. PhD thesis, University of Rochester, 1987.
J.D. Moore and C.L. Paris. Exploiting user feedback to compensate for the unreliability of user models. User Modeling and User-Adapted Interaction, 2(4):287–330, 1992.
C.L. Paris. Tailoring object descriptions to a user's level of expertise. Computational Linguistics, 14(3):64–78, 1988.
M.E. Pollack. Inferring domain plans in question-answering. PhD thesis, University of Pennsylvania, 1986.
B. Raskutti and I. Zukerman. Acquisition of information to determine a user's plan. In Proc. 10th Conf. ECAI, pages 28–32, Amsterdam, 1994.
B. Raskutti and I. Zukerman. Query and response generation during information-seeking interactions. In Proc. 4st Conf. on User Modeling, pages 25–30, Hyannis, Massachusetts, 1994.
M.H. Sarner and S. Carberry. Generating tailored definitions using a multifaceted user model. User Modeling and User-Adapted Interaction, 2(3):181–210, 1992.
P. van Beek. A model for generating better explanations. In Proc. 25th Annual Meeting ACL, pages 215–220, Stanford, Calif., 1987.
P. van Beek and R. Cohen. Resolving plan ambiguity for cooperative response generation. In Proc. 12th IJCAI, pages 938–944, Sydney, 1991.
P. van Beek, R. Cohen, and K. Schmidt. From plan critiquing to clarification dialogue for cooperative response generation. Computational Intelligence, 9:132–154, 1993.
Author information
Authors and Affiliations
Editor information
Rights and permissions
Copyright information
© 1996 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Ardissono, L., Cohen, R. (1996). Extending the role of user feedback in plan recognition and response generation for advice-giving systems: An initial report. In: McCalla, G. (eds) Advances in Artifical Intelligence. Canadian AI 1996. Lecture Notes in Computer Science, vol 1081. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-61291-2_45
Download citation
DOI: https://doi.org/10.1007/3-540-61291-2_45
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-61291-9
Online ISBN: 978-3-540-68450-3
eBook Packages: Springer Book Archive