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The group elicitation method: An introduction

Group Elicitation
Part of the Lecture Notes in Computer Science book series (LNCS, volume 1076)

Abstract

This paper presents the Group Elicitation Method (GEM), a brainwriting technique augmented by a decision support system for constructing a shared memory. GEM has been successfully used in four industrial projects to elicit knowledge from experts. In particular, in three of them it was used to elicit end-users' knowledge for the design of new knowledge-based user interfaces. An example is developed in the aeronautical domain. This paper discusses the properties of such a method and the lessons learned. Finally, we discuss the leverage effect of GEM as a decision support tool and a computer-supported meeting environment.

Keywords

Knowledge elicitation decision support systems collaborative work participatory design design techniques evaluation methodology 

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Copyright information

© Springer-Verlag Berlin Heidelberg 1996

Authors and Affiliations

  • Guy Boy
    • 1
  1. 1.European Institute of Cognitive Sciences and Engineering (EURISCO)ToulouseFrance

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