The Delphi survey methodology: An approach to determine training needs

  • Joyce D. Geier
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 895)


Training is an effective and important method to improve the economic and business success of today's companies. A barrier to implementing a training program, however, is assessing the training needs. This paper discusses the Delphi survey technique as a versatile and inexpensive method to generate consensus on training needs. Additionally, secondary data analysis can be done to define differences in training needs by organizational level, business unit, functional area, years of experience, educational background or similar. This paper also explains and illustrates the procedures, implementation, and data analysis steps that are needed, and uses a Delphi survey on a mid-sized New England aerospace firm as an example case. While the example case addressed primarily management training needs, the methodology and procedures can be applied to any training needs assessment, including technical disciplines such as software.


Business Unit Delphi Technique Delphi Survey Team Building Skill Area 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 1995

Authors and Affiliations

  • Joyce D. Geier
    • 1
  1. 1.Vergennes

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