A context-oriented approach for decision support

  • Angehrn Albert
  • Arnoldi Massimo
  • Lüthi Hans-Jakob
  • Ackermann David
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 439)


In this paper we address the question, how to design a DSS-generator, such that the effort for building a specific DSS is small but at the same time the user-interface reflects the individual semantic structuring of the scope of actions. A conceptual answer to the question raised above is proposed in the rest of the paper. Through the a-priori specification of a context underlying a DSS-generator a mental frame is defined for 1. confining the problem-domain, 2. integrating harmonically the various components of a DSS-generator, 3. defining, representing and manipulating objects, relations and operations compatible to the user's mental processes and hence 4. facilitating the design of specific DSS reflecting the individual scope of actions.


decision support systems man-machine interaction modelling mental models user-centered system 


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Copyright information

© Springer-Verlag Berlin Heidelberg 1990

Authors and Affiliations

  • Angehrn Albert
    • 1
  • Arnoldi Massimo
    • 1
  • Lüthi Hans-Jakob
    • 1
  • Ackermann David
    • 2
  1. 1.Institut für Operations Research ETHZSwiss Federal Institute of TechnologyZürichSwitzerland
  2. 2.Lehrstuhl für Arbeits- und OrganisationspsychologieSwiss Federal Institute of TechnologyZürichSwitzerland

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