An Analysis of Usage of a Digital Library

  • Steve Jones
  • Sally Jo Cunningham
  • Rodger McNab
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 1513)

Abstract

As experimental digital library testbeds gain wider acceptance and develop significant user bases, it becomes important to investigate the ways in which users interact with the systems in practice. Transaction logs are one source of usage information, and the information on user behaviour can be culled from them both automatically (through calculation of summary statistics) and manually (by examining query strings for semantic clues on search motivations and searching strategy). We conduct a transaction log analysis on user activity in the Computer Science Technical Reports Collection of the New Zealand Digital Library, and report insights gained and identify resulting search interface design issues.

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    Bollacker, K.D., Lawrence, S., Giles, C.L.: CiteSeer: an Autonomous Web Agent for Automatic Retrieval and Identification of Interesting Publications. Proceedings of the Second International Conrerence on Autonomous Agents, Minneapolis, St. Paul, May 9–13, (1998).Google Scholar
  2. 2.
    Borgman, C.L.: The User’s Mental Model of an Information Retrieval System: an Experiment on a Prototype Online Catalog. International Journal of Man-Machine Studies, 24,1 (1986) 47–64.CrossRefGoogle Scholar
  3. 3.
    Borgman, C.L.: Why Are Online Catalogs Still Hard to Use? Journal of the American Society for Information Science, 47,7 (1996) 493–503.CrossRefGoogle Scholar
  4. 4.
    Cunningham, S.J.: Providing Internet Reference Services for the New Zealand Digital Library: Gaining Insight Into the User Base for a Digital Library. Proceedings of the 10th International Conference on New Information Technology, (1998) 27–34.Google Scholar
  5. 5.
    Davies, T., Willie, S.: The Efficacy of a Venn-based Query Interface: an Evaluation. In Proceedings of QCHI95 Symposium, Bond University, Queensland, Australia, August, (1995) 41–50.Google Scholar
  6. 6.
    Greene, S.L., Devlin, S.J., Cannata, P.E., Gomez, L.M.: No IFs, ANDs or ORs: a Study of Database Querying. International Journal of Man-Machine Studies, 32,3, (1990) 303–326.Google Scholar
  7. 7.
    Halpin, T.A: Venn Diagrams and SQL Queries. The Australian Computer Journal, 21,1, (1989) 27–32.MathSciNetGoogle Scholar
  8. 8.
    Jansen, B.J., Spink, A., Saracevic, T.: Failure Analysis in Query Construction: Data and Analysis from a Large Sample of Web Queries. Proceedings of ACM Digital Libraries’ 98, Pittsburgh, (1998) 289–290.Google Scholar
  9. 9.
    Jones, S., McInnes, S.: A Graphical User Interface for Boolean Query Specification. Working Paper 97/31, Dept. of Computer Science, University of Waikato, New Zealand, (1997).Google Scholar
  10. 10.
    McNab, R. J., Witten, I. H., Boddie, S. J.: A Distributed Digital Library Architecture Incorporating Different Index Styles. Proceedings of the IEEE Forum on Research and Technology Advances in Digital Libraries, Santa Barbara, CA, April, (1998) 36–45.Google Scholar
  11. 11.
    Nevill-Manning, C.G., Witten, I.H., Paynter, G.W.: Browsing in Digital Libraries: a Phrase-based Approach. Proceedings of ACM Digital Libraries’ 97, Philadelphia, (1997) 230–236.Google Scholar
  12. 12.
    Peters, T.A.: The History and Development of Transaction Log Analysis. Library Hi Tech 42(11:2), (1993) 41–66.CrossRefGoogle Scholar
  13. 13.
    Samuelson, P. Legally Speaking: Encoding the Law into Digital Libraries, Communications of the ACM 41,4, (1998) 13–18.CrossRefGoogle Scholar
  14. 14.
    Williams, M.: An Evaluation of Passage-Level Indexing Strategies for a Full-Text Document Archive. LIBRES 8,1, (1998). Electronic publication, available at http://aztec.lib.utk.edu/libres/libre8n1/.

Copyright information

© Springer-VerlagBerlin Heidelberg 1998

Authors and Affiliations

  • Steve Jones
    • 1
  • Sally Jo Cunningham
    • 1
  • Rodger McNab
    • 1
  1. 1.Department of Computer ScienceUniversity of WaikatoHamiltonNew Zealand

Personalised recommendations