Design Guidelines and User-Centred Digital Libraries
As current digital libraries are becoming more complex, the facilities provided by them will increase and the difficulty of learning associated with the complexity of using these facilities will also increase. In order to produce usable and useful interactive systems, designers need to ensure that good design features are incorporated into the systems, taking into consideration end-users’ needs and cultural backgrounds. We carried out a study to investigate useful design features digital libraries should have. The study provides insights on the usability impact of digital libraries for task completion and end-users’ perceived impressions on the effectiveness of the digital libraries. The results also suggest that there is little provision on the interface to cater to end-users’ browsing and inter-cultural needs. Hence, this paper also discusses design guidelines for the design of user-centred digital libraries.
KeywordsDigital Library Task Completion Boundary Object Design Guideline Content Provider
Unable to display preview. Download preview PDF.
- 2.Brusilovsky, P.: Methods and techniques of adaptive hypermedia. User Modelling and User Adapted Interaction. 6 (1996).Google Scholar
- 3.Bush, V.: As we may think. Atlantic Monthly, 7 (1945) 101–108.Google Scholar
- 4.Callagher, C.A.: Perceptions of the value of a management information system. Academy of Management Journal. Vol. 17(1) (1974) 146–55. In: Chin, J.P. Diehl, V.A. and Norman, K.L.: Development of an instrument measuring user satisfaction of the humancomputer interface. CHI’88 Proceedings. (1988) 213 — 218.Google Scholar
- 5.Chin, J.P. Diehl, V.A. and Norman, K.L. Development of an instrument measuring user satisfaction of the human-computer interface. CHI’88 Proceedings. (1988) 213–218.Google Scholar
- 6.Cockburn, A. and Jones, S.: Trails, trials and tributions: unravelling navigational problems in the world-wide web. Proceedings of the 5th Workshop on Information Technologies and Systems (WITS’ 95). Netherlands (1995).Google Scholar
- 7.Coleman, W. D., Williges, R. C. and Wixon, D. R.: Collecting detailed user evaluations of software interfaces. Human Factors Society 29th Annual Meeting. (1985) 240–244. In: Nielsen, J.: Usability Engineering. AP Professional U.S.A (1993)Google Scholar
- 8.Dix, A., Finlay, J., Abowd, G. and Beale, R.: Human-computer Interaction. Prentice-Hall (1995).Google Scholar
- 10.InterNIC Directory and Database Administration: Meta-search engines. http://www.internic.net:80/tools/meta.html. (1997).
- 11.Landauer, T.: The trouble with computers: Usefulness, usability and productivity. MIT Press (1995).Google Scholar
- 12.Larcker, D.F. and Lessig, V.P.: Perceived usefulness of information: A psychometric examination. Decision Science. Vol. 111 (1980) 121–134. In: Chin, J.P. Diehl, V.A. and Norman, K.L.: Development of an instrument measuring user satisfaction of the human-computer interface. CHI’88 Proceedings. (1988) 213–218.Google Scholar
- 13.Lesk, M.: Practical digital libraries: Books, bytes and bucks. Morgan Kaufmann (1997).Google Scholar
- 14.Lindgaard, G.: Usability testing and system evaluation: A guide for designing useful computer systems. Chapman & Hall (1994).Google Scholar
- 15.Maes, P.: Agents that reduce work and information overload. Communications of the ACM. Vol. 377 ACM Press (1994).Google Scholar
- 16.Maurer, H.: HyperWave: The Next Generation WEB Solution. Addison-Wesley (1996).Google Scholar
- 17.Nielsen, J.: Changes in web usability since 1994. http://www.useit.com/alertbox/9712.html. (1997).
- 19.Preece, J., Benyon, D., Davies, G., Keller, L., and Rogers, Y.: A guide to usability: Human factors in computing. Addison-Wesley (1993).Google Scholar
- 20.Ribeiro-Neto, B. and Barbosa, R.: Query performance fortnightly coupled distributed digital libraries. In: Witten, I., Akscyn, R. and Shipman, F. (editors). Proceedings of Digital Libraries’98. 182–190 ACM (1998).Google Scholar
- 22.Scott, J.R.: Library information access client. ACM CHI94 Conference Companion. (1994) 143–144, as cited in Nielsen, J.: Multimedia and Hypertext: The Internet and Beyond, AP Professional U.S.A. (1993).Google Scholar
- 23.Shneiderman, B.: Designing information-abundant websites: issues and recommendations. International Journal of Human-Computer Studies. (1996).Google Scholar
- 24.Star, S.L. and Griesemer, J.R.. Institutional Ecology, Translations and Boundary Objects: Amateurs and Professionals in the Berkeley’s Museum of Vertebrate Zoo. 1907’39. In: Social Science. 19 (1989) 387–420.Google Scholar
- 25.Theng, Y.L.: Lostness’ and Digital Libraries. Accepted for poster presentation. Digital Libraries’99. University of California (USA) August 11–14 (1999).Google Scholar
- 26.Theng, Y.L.: Addressing the’ lost in hyperspace’ problem in hypertext. PhD Thesis, Middlesex University (London). (1997).Google Scholar
- 27.Witten, I.H., Cunningham S.J., Vallabh, M. and Bell, T.C.: A New Zealand digital library for computer science research. Proc Digital Libraries’ 95. 25–30 Texas (1995).Google Scholar