Abstract
Informal communication is often necessary during workflow execution despite all attempts to define workflow types completely. Traditionally, workflow participants use an e-mail system to communicate informally during (formal) workflow execution. However, the use of two independent software systems causes a set of significant problems due to the systems’ autonomy: a disjoint data set makes common management and history analysis impossible. This paper analyzes the problems and suggests a systematic approach for informal communication. An extended workflow architecture is reported on that implements informal coordination with a WFMS’s workflow concepts.
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© 2000 Springer-Verlag Berlin Heidelberg
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Bussler, C. (2000). A Systematic Approach for Informal Communication During Workflow Execution. In: Zaniolo, C., Lockemann, P.C., Scholl, M.H., Grust, T. (eds) Advances in Database Technology — EDBT 2000. EDBT 2000. Lecture Notes in Computer Science, vol 1777. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-46439-5_27
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DOI: https://doi.org/10.1007/3-540-46439-5_27
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