Abstract
This paper describes a case-based approach to user profiling in a Personal Travel Assistant (based on the 1998 FIPA Travel Scenario). The approach is novel in that the user profile is made up of a set of cases capturing previous interactions rather than as a single composite case. This has the advantage that the profile is always up-to-date and also allows for the borrowing of cases from similar users when coverage is poor. Profile data is retrieved from a database in an XML format and loaded into a case-retrieval net in memory. This case-retrieval net is then used to support the two key tasks of requirements elaboration and ranking offers.
The support of the Informatics Research Initiative of Enterprise Ireland is gratefully acknowledged
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Coyle, L., Cunningham, P., Hayes, C. (2002). A Case-Based Personal Travel Assistant for Elaborating User Requirements and Assessing Offers. In: Craw, S., Preece, A. (eds) Advances in Case-Based Reasoning. ECCBR 2002. Lecture Notes in Computer Science(), vol 2416. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-46119-1_37
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DOI: https://doi.org/10.1007/3-540-46119-1_37
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