An Object-Oriented Approach for Designing Administrative E-forms and Transactional E-services
E-forms are central to the development of e-government, being a basic means for implementing most of the public services considered as required for local and central public administration authorities. In this paper, we present an object-oriented model for e-form-based administrative services, which spans the e-service lifecycle, including development, deployment and use by enterprises and citizens, data collection and communication with legacy information systems. The proposed approach encompasses semantic, structural and active aspects of e-forms, providing thus an inclusive framework for modelling electronic services.
KeywordsActive Feature Object Class Intended Meaning Administrative Service Electronic Service
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