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Intelligent Interfaces for Distributed Web-Based Product and Service Configuration

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Web Intelligence: Research and Development (WI 2001)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 2198))

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Abstract

This paper emphasizes on the enhancement of web-based selling technology for complex products. The approach of the EC-funded CAWICOMS1 project is twofold: provision of technologies both for customeradaptive Web-interfaces for the configuration of mass-customized products as well as for the integration of configuration systems along the supply-chain. Within this paper we first motivate the demand for personalized and adaptive Web-interfaces of product configurators as an efficient means for customer relationship management. In addition, we sketch scenarios where product configuration takes place at several stages in the supply chain and the involved configuration systems have to cooperatively solve a distributed configuration task.

Customer-Adaptive Web Interface for the Configuration of products and services with Multiple Suppliers. The work takes place with the financial support of the IST Programme of the European Union under contract IST-1999-10688.

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References

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Author information

Authors and Affiliations

  1. Dipartimento di Informatica, Università di Torino, Italy

    L. Ardissono

  2. Computer Science and Manufacturing Research Group, University of Klagenfurt, Austria

    A. Felfernig, G. Friedrich, D. Jannach & M. Zanker

  3. DFKI, Saarbrücken, Germany

    R. Schäfer

Authors
  1. L. Ardissono
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  2. A. Felfernig
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  3. G. Friedrich
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  4. D. Jannach
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  5. R. Schäfer
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  6. M. Zanker
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Editor information

Editors and Affiliations

  1. Department of Systems and Information Engineering, Maebashi Institute of Technology, 460-1 Kamisadori-Cho, Maebashi-City, 371-0816, Japan

    Ning Zhong

  2. Department of Computer Science, University of Regina, Regina, Saskatchewan, Canada, S4S 0A2

    Yiju Yao

  3. Department of Computer Science, Hong Kong Baptist University, 224 Waterloo Road, Kowloon, Hong Kong, China

    Jiming Liu

  4. Department of Information and Computer Science, Waseda University, 3-4-1 Okubo Shinjuku-Ku, Tokyo, 169, Japan

    Setsuo Ohsuga

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© 2001 Springer-Verlag Berlin Heidelberg

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Ardissono, L., Felfernig, A., Friedrich, G., Jannach, D., Schäfer, R., Zanker, M. (2001). Intelligent Interfaces for Distributed Web-Based Product and Service Configuration. In: Zhong, N., Yao, Y., Liu, J., Ohsuga, S. (eds) Web Intelligence: Research and Development. WI 2001. Lecture Notes in Computer Science(), vol 2198. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-45490-X_21

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  • DOI: https://doi.org/10.1007/3-540-45490-X_21

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  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-42730-8

  • Online ISBN: 978-3-540-45490-8

  • eBook Packages: Springer Book Archive

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