Skip to main content

Helping the Composition of Help Contents

  • Conference paper
  • First Online:
Advances in Natural Language Processing (PorTAL 2002)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 2389))

Included in the following conference series:

  • 473 Accesses

Abstract

Accessing help systems by means of “What’s this?” expressions is easily found in commercial WIMP applications. An improvement is to use interaction phrases, such as “Where is X?” and “Why should I do this?”, for instance. The work herein presented describes a way to help designers build answers to these and other help questions while developing the application’s help system; and it also discusses possibilities of automatic generation of answers.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Baecker, R.M. et. al.: Readings in Human-Computer Interaction: toward the year 2000. Morgan Kaufmann Publishers, Inc., San Francisco (2000)

    Google Scholar 

  2. Carroll, J.M. (ed): Minimalism Beyond the Nurnberg Funnel. The MIT Press, Cambridge (1998)

    Google Scholar 

  3. Farkas, D.K.: Layering as a Safety Net for Minimalist Documentation. In: Carroll, J.C. (ed.): Minimalism Beyond the Nurnberg Funnel. The MIT Press, Cambridge (1998)

    Google Scholar 

  4. Sellen, A.; Nicol, A.: Building User-Centered Online Help. In B. Laurel (ed.): The Art of Human-Computer Interface Design. Addison-Wesley, Reading, MA. (1990)

    Google Scholar 

  5. Silveira, M.S.; Barbosa, S.D.J.; Souza, C.S.: Augmenting the Affordance of Online Help Content. In: People and Computers XV-Interaction without Frontiers (Joint Proceedings of HCI 2001 and IHM 2001), BCS Conference Series, Springer-Verlag, London (2001) 279–296

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2002 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Silveira, M., Dias, M.C., Quental, V. (2002). Helping the Composition of Help Contents. In: Ranchhod, E., Mamede, N.J. (eds) Advances in Natural Language Processing. PorTAL 2002. Lecture Notes in Computer Science(), vol 2389. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-45433-0_25

Download citation

  • DOI: https://doi.org/10.1007/3-540-45433-0_25

  • Published:

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-43829-8

  • Online ISBN: 978-3-540-45433-5

  • eBook Packages: Springer Book Archive

Publish with us

Policies and ethics