Specifying Quality Characteristics and Attributes for Websites

  • Luis Olsina
  • Guillermo Lafuente
  • Gustavo Rossi
Part of the Lecture Notes in Computer Science book series (LNCS, volume 2016)


In this work, we outline more than a hundred characteristics and attributes for the domain of academic sites in order to analyze the quality requirement tree and a way to specify them. These elements are used in a quantitative methodology for assessment, comparison, and ranking processes. The proposed Web-site Quality Evaluation Methodology (QEM) can be a useful approach to assess the quality in different phases of a Web product life cycle. In the academic study, we have observed three different evaluation audiences regarding visitor users: current and prospective students, academic personnel, and research sponsors. Besides, the aim of this work is to show a hierarchical and descriptive specification framework for characteristics, subcharacteristics and attributes. This framework is a key underlying piece in the construction of a hyperdocumented evaluation tool. Finally, some results are presented and concluding remarks are discussed.


Quality Characteristic High Level Characteristic Preference Scale Prospective Student Academic Unit 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2001

Authors and Affiliations

  • Luis Olsina
    • 1
  • Guillermo Lafuente
    • 2
  • Gustavo Rossi
    • 2
  1. 1.GIDIS, Department of Computer Science, Faculty of EngineeringUNLPamLa PampaArgentina
  2. 2.CONICET - ArgentinaLIFIA, Informatics School at UNLPLa PlataArgentina

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