Advertisement

Distributed mini-factory networks as a form of real-time enterprise: concept, flexibility potential and case studies

  • Ralf Reichwald
  • Christof M. Stotko
  • Frank T. Piller

Keywords

Mass Customization Product Service System Customer Request Customer Interaction Repeat Purchase 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Bibliography

  1. Blackmore, J.; Kendrick, T. (2002): Ten things you really need to know about your customers, in: Management Services, 46,10, p. 14–16.Google Scholar
  2. Burrmeister, K.; Neef, A.; Schulz-Montag, B.; Steinmüller, K. (2003): Deutschland und Europa 2020. Ein Zukunfts-Szenario, in: Volume One, 5,10, p. 108–121.Google Scholar
  3. Chamberlin, E. H. (1962): The Theory of monopolistic competition: a re-orientation of the theory of value, Chambridge, Mass.Google Scholar
  4. Davis, S. (1987): Future Perfect, New York.Google Scholar
  5. Diller, H.; Müllner, M. (1998): Kundenbindungsmanagement, in: Meyer, A. (Eds.): Handbuch Dienstleistungs-Marketing, Stuttgart, p. 1219–1240.Google Scholar
  6. Dobler, H.; Malthan, D. (o. J.): Minaturisierte Produktionssysteme für Laborprozesse und-produkte (AMMS), published by Schraft, Dieter; Westkämper, Engelbert. Fraunhofer Institut Produktionstechnik und Automatisierung (IPA, Fraunhofer Institute for Manufacturing Engineering and Automation).Google Scholar
  7. Duray, R. (2002): Mass Customization origins: mass or custom manufacturing?, in: International Journal of Operations & Production Management, 22,3, p. 314–328.Google Scholar
  8. Eggers, T.; Kinkel, S. (2002): Produktionsnetzwerke im Verarbeitenden Gewerbe: Erfolgversprechend aber selten genutzt, in: Zeitschrift für wirtschaftliche Fertigung (ZWF), 97,3, p. 435–440.Google Scholar
  9. Feitzinger, E.; Lee, H. L. (1997): Mass Customization at Hewlett-Packard: the power of postponement, in: Harvard Business Review, 75,1, p. 116–121.PubMedGoogle Scholar
  10. Fournier, S.; Dobscha, S.; Mick, D. G. (1998): Beziehungsmarketing: Des Guten zuviel für die Stammkäufer, in: Harvard Business Manager, 20,3, p. 101–108.Google Scholar
  11. Franke, N.; Piller, F. T. (2003): Key research Issues in User Interaction with Configuration Toolkits, in: International Journal of Technology Management (IJTM), 26,5/6, p. 578–599.Google Scholar
  12. Hippel, E. v. (1994): Sticky information and the locus of problem solving, in: Management Science, 40,4, p. 429–439.Google Scholar
  13. Hippel, E. v. (2001): Perspective: User toolkits for innovation, in: Journal of Product Innovation Management, 18,4, p. 247–257.CrossRefGoogle Scholar
  14. Hoeck van, R. I.; Commandeur, H. R.; Vos, B. (1998): Reconfiguring logistics systems through postponement strategies, in: Journal of Business Logistics, 19,1, p. 33–54.Google Scholar
  15. Huffmann, C.; Kahn, B. E. (1998): Variety for sale — Mass Customization or Mass Confusion?, in: Journal of Retailing, 74,4, p. 491–513.CrossRefGoogle Scholar
  16. Jonscher, C. (1994): An Economic Study of the Information Technology Revolution, in: Allen, T. J.; Morton, M. S. S. (Eds.): Information Technology and the Corporation of the 1990’s, New York; Oxford, p. 5–42.Google Scholar
  17. Kornacher, N.; Suwelack, C. (2003): Die individuelle Küchenproduktion zum Massenpreis, in: Piller, F. T.; Stotko, C. M. (Eds.): Mass Customization und Kundenintegration. Neue Wege zum innovativen Produkt, Düsseldorf (modularization chapter on the book in the Internet: www.symposion.de/masscustom).Google Scholar
  18. Kotha, S. (1995): Mass customization: implementing the emerging paradigm for competitive advantage, in: Strategic Management Journal, 16, Summer 1995 (special issue), p. 21–42.Google Scholar
  19. Kreiß, E. (2001): Von einem Businessmodell zu einer Demonstrationsanlage, in: Konferenzband Dritte deutsche Tagung zur Mass Customization, published by Frank Piller; Michael Schenk; Ralph Seelmann-Eggebert, 8.–9.11.2001, Frankfurt a. M.Google Scholar
  20. Mills, P. K. (1985): The Control Mechanisms of Employees at the Encounter of Service Organizations, in: Czepiel, J. A.; Solomon, M. R.; Suprenant, C. F. (Eds.): The Service Encounter. Managing Employee/Customer Interaction in Service Businesses, Cambridge, MA, p. 163–177.Google Scholar
  21. No author (2003a): MIRS innovation, Pirelli, http://www.pirelli.com/en_42/this_is_pirelli/innovation/tyres/mirs_innovation.jhtml, edition: 10.4.03.Google Scholar
  22. No author (2003b): Mobile Parts Hospital, U. S. Army Tank-automotive and Armamants Command (TACOM), http://www.mobilepartshospital.com/welcome/, edition: 9.5.03.Google Scholar
  23. Peppers, D.; Rogers, M. (1997): Enterprise one to one, New York et. al.Google Scholar
  24. Picot, A.; Reichwald, R.; Wiegand, R. T. (2003): Die grenzenlose Unternehmung. Information, Organisation und Management, 5th edition., Wiesbaden.Google Scholar
  25. Piller, F. T. (2003): Mass Customization, 3th edition, Wiesbaden.Google Scholar
  26. Piller, F. T.; Ihl, J. C. (2002): Mass Customization ohne Mythos: Warum viele Unternehmen trotz der Nutzenpotentiale kundenindividueller Massenproduktion an der Umsetzung scheitern, in: io new management, 71,10, p. 16–30.Google Scholar
  27. Piller, F. T.; Möslein, K. (2002): From Economies of scale towards economies of customer integration. Value creation in mass customization based electronic commerce, in: Konferenzband eReality: Constructing the eEconomy. Fifteenth Bled Electronic Commerce Conference, published by Claudia Loebbecke et al., 17.–19.6.2002, Bled, Slovenia.Google Scholar
  28. Piller, F. T.; Stotko, C. M. (2004): Mass Customization und Kundenintegration. Neue Wege zum innovativen Produkt (Spezialausgabe), in: Albers, S.; Haßmann, V.; Tomczak, T. (Eds.): Verkauf: Kundenmanagement, Vertriebs-steuerung, E-Commerce (loose-leaf collection), Düsseldorf.Google Scholar
  29. Piller, F. T.; Stotko, C. M. (Eds.) (2003): Mass Customization und Kundenintegration. Neue Wege zum innovativen Produkt, Düsseldorf.Google Scholar
  30. Pine, B. J. (1993): Mass Customization. The New Frontier in Business Competition, Boston.Google Scholar
  31. Pine, B. J. (1997): Mass Customization — the new imperative in business, foreword to: Anderson, D.: Agile product development for mass customization, Chicago, p. 3–24.Google Scholar
  32. Pirola, D. (2001): MIRS is running fast. E-Manufacturing Engages the Fifth Gear, in: World. The quarterly magazine for Pirelli’s management throughout the world, 26, p. 15–16.Google Scholar
  33. Porter, M. E. (1980): Competitive strategy: techniques for analyzing industries and competitors, New York.Google Scholar
  34. Porter, M. E. (1998): Clusters and the new economics of competition, in: Harvard Business Review, 76,6, p. 77–90.PubMedGoogle Scholar
  35. Reichwald, R.; Piller, F. T. (2002a): Der Kunde als Wertschöpfungspartner: Formen und Prinzipien, in: Albach, H. et al. (Eds.): Wertschöpfungsmanagement als Kernkompetenz, Wiesbaden, p. 27–52.Google Scholar
  36. Reichwald, R.; Piller, F. T. (2002b): Mass Customization-Konzepte im Electronic Business, in: Weiber, R. (Eds.): Handbuch Electronic Business, 2nd edition, Wiesbaden, p. 469–494.Google Scholar
  37. Reichwald, R.; Piller, F. T. (2003): Von Massenproduktion zu Co-Produktion, in: Wirtschaftsinformatik, 45,5, p. 515–519.Google Scholar
  38. Reichwald, R.; Piller, F. T.; Jäger, S.; Zanner, S. (2003): Economic Evaluation of Mini-Plants for Mass Customization, in: Tseng, M.; Piller, F. T. (Eds.): The Customer Centric Enterprise. Advances in Mass Customization and Personalization, Berlin, Heidelberg, New York, p. 51–69.Google Scholar
  39. Reichwald, R.; Piller, F. T.; Stotko, C. M.; Ihl, J. C. (2002): Leveraging customer interaction to improve the bottom line of mass customization concepts in the field of complex consumer goods, in: conference volume of the Third International NAISO Symposium on Engineering of Intelligent Systems (24.–27.9.2002), ICSC-NAISO Academic Press, Malaga.Google Scholar
  40. Reuther, E. (2000): Maschinen-und Anlagenbau — Kern der Produktionsge-sellschaft, in: Konferenzband Karlsruher Arbeitsgespräche, published by FZK, 2.–3.3.2000, Karlsruhe.Google Scholar
  41. Riemer, K. (2003): Grundzüge der internetbasierten Personalisierung, in: Piller, F. T.; Stotko, C. M. (Eds.): Mass Customization und Kundenintegration: Neue Wege zum innovativen Produkt, Düsseldorf (modularization chapter on the book in the Internet: www.symposion.de/masscustom).Google Scholar
  42. Skiera, B. (2003): Individuelle Preisbildung bei individualisierten Produkten, in: Piller, F. T.; Stotko, C. M. (Eds.): Mass Customization und Kundenintegration. Neue Wege zum innovativen Produkt, Düsseldorf (modularization chapter on the book in the Internet: www.symposion.de/masscustom).Google Scholar
  43. Spring, M.; Dalrymple, J. F. (2000): Product customisation and manufacturing strategy, in: International Journal of Operations & Production Management, 20,4, p. 441–467.Google Scholar
  44. Suomala, P.; Sievänen, M.; Paranko, J. (2002): The effects of customization on spare part business: A case study in the metal industry, in: International Journal of Production Economics, 79,1, p. 57–66.CrossRefGoogle Scholar
  45. The Economist (2002): The now economy, 264, 4 (2.2.2002).Google Scholar
  46. Tseng, M.; Piller, F. T. (Eds.) (2003): The Customer Centric Enterprise: Advances in Mass Customization and Personalization, New York; Berlin.Google Scholar
  47. Victor, B.; Pine, B. J. I.; Boynton, A. C. (1996): Aligning IT with new competitive strategies, in: Luftman, J. (Eds.): Competing in the information age, New York, Oxford, p. 73–95.Google Scholar
  48. Wehrli, H. P.; Krick, M. (1998): Mit strategischen Netzwerken Kundennähe realisieren, in: Absatzwirtschaft, 41,1, p. 62–68.Google Scholar
  49. Weigand, J.; Lehmann, E. (1997): Produktdifferenzierung, in: Wirtschaftswissenschaftliches Studium (WiSt), 26,9, p. 477–480.Google Scholar
  50. Woodruff, R. B. (1997): Customer value: The next source for competitive advantage, in: Academy of Marketing Science. Journal, 25,2, p. 139–153.Google Scholar
  51. Zahn, E.; Foschiani, S. (2002): Wertgenerierung in Netzwerken, in: Albach, H.; Kaluza, B.; Kersten, W. (eds.): Wertschöpfungsmanagement als Kernkompetenz, Wiesbaden, p. 265–275.Google Scholar
  52. Zipkin, P. (2001): The limits of mass customization, in: Sloan Management Review, 42,3, p. 81–87.Google Scholar

Copyright information

© Springer Berlin · Heidelberg 2005

Authors and Affiliations

  • Ralf Reichwald
  • Christof M. Stotko
  • Frank T. Piller

There are no affiliations available

Personalised recommendations