Designing Intelligent Service Supply Networks

  • Arun Rai
  • Jonathan Wareham
  • V. Sambamurthy


Service Level Agreement Supply Network Asset Management Service Design Supply Risk 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. Choi, T. Y., K. J. Dooley, et al., (2001). “Supply Networks and Complex Adaptive Systems: Control Versus Emergence”, Journal of Operations Management, 19, pp. 351–366.CrossRefGoogle Scholar
  2. Hagel, J. (1999). “Net Gain: Expanding Markets Through Virtual Communities”, Journal of Interactive Marketing 13(1), pp. 55–65.CrossRefGoogle Scholar
  3. Lee, H. (1996). “Effective Inventory and Service Management Through Product and Process Redesign”, Operations Research 44(1), pp. 151–159.MATHCrossRefGoogle Scholar
  4. Lee, H. L. (2000). “Creating Value Through Supply Chain Integration”, Supply Chain Management Review.Google Scholar
  5. Lee, H. L., S. Whang, (2000). “Information Sharing in a Supply Chain”, International Journal of Manufacturing Technology and Management, 1(1), pp. 79–93.CrossRefGoogle Scholar
  6. March, J. G. (1991). “Exploration and Exploitation in Organizational Learning”, Organization Science, 2(1), pp. 71–87.Google Scholar
  7. Rai, A., A. Bush, and A. Tiwana, (2002). Adaptive Planning and Distribution, SAP Sponsored Thought Leadership Forum on Adaptive Supply Chain Networks: 1–15.Google Scholar
  8. Rai, A., V. Sambamurthy, (2002). Adaptive Distribution Networks, SAP Sponsored Thought Leadership Forum on Adaptive Supply Chain Networks:1–15.Google Scholar
  9. Ravichandran, T., A. Rai, (2000). “Quality Management in Systems Development: An Organizational Systems Perspective”, MIS Quarterly, 24(3), pp. 381–415.Google Scholar
  10. Sambamurthy, V., A. Bharadwaj, et al. (2003). “Shaping Agility Through Digital Options: Reconceptualizing the Role of Information Technology in Contemporary Firms”, MIS Quarterly, 27(2), pp. 237–264.Google Scholar
  11. Seidmann, A., A. Sundararajan, (1997). Building and Sustaining Interorganizational Information Sharing Relationships: The Competitive Impact of Interfacing Supply Chain Operations with Marketing Strategy, International Conference on Information Systems, Atlanta, GA..Google Scholar
  12. Simchi-Levi D., P. Kaminsky, et al. (2000). Designing and Managing the Supply Chain: Concepts, Strategies, and Case Studies, Irwin/McGraw-Hill, New York.Google Scholar
  13. Simon, H. (1981). The Sciences of the Artificial, MIT Press, Cambridge, Mass.Google Scholar

Copyright information

© Springer Berlin · Heidelberg 2005

Authors and Affiliations

  • Arun Rai
    • 1
  • Jonathan Wareham
    • 1
  • V. Sambamurthy
    • 2
  1. 1.Center for Process Innovation & Department of Computer Information Systems, Robinson College of BusinessGeorgia State UniversityAtlanta
  2. 2.Eli Broad College of Business AdministrationMichigan State UniversityEast Lansing

Personalised recommendations