Information systems management through office automation : An organizational and social perspective

  • Jean-Paul De Blasis
Information Systems And Organization
Part of the Lecture Notes in Computer Science book series (LNCS, volume 65)


A number of concurrent technological and organizational developments in the office automation area offer an excellent opportunity to greatly improve information systems management. This paper will attempt to show how information systems control could be taken over by managers through office automation. The emphasis is first on showing how office automation can contribute in designing manageable and controllable information systems from offices. Next, some organizational implications are discussed including possible structural changes and roles of the involved actors. Finally, a research design approach is outlined. It provides a practical framework to tackle implementation issues taking into account some critical constraints generated by office automation systems, notably from an organizational and social perspective.


Text Processing Office Staff Office Environment Wharton School Office Function 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


  1. 1.
    Burns, J. Christopher, "The Evolution of Office Information Systems", Datamation, April 1977, pp. 60–64.Google Scholar
  2. 2.
    Carlisle, James H. "Evaluating the Impact of Office Automation on Top Management Communication" Proceedings of the National Computer Conference vol. 45, AFIPS Press, June 1976, pp. 611–616.Google Scholar
  3. 3.
    Caswell, Stephen A., "Word Processing Meets DP", Computer Decisions (10:2), February 1977, pp. 52–56.Google Scholar
  4. 4.
    Cerf, Vinton G. and Alex Curran, "The Future of Computer Communications", Datamation, May 1977, pp. 105–114.Google Scholar
  5. 5.
    De Blasis, Jean-Paul, "OASYS-Problem Approach and Overview of the System" DSWP 75-10-05, The Wharton School, University of Pennsylvania, October 1975, 21 p.Google Scholar
  6. 6.
    De Blasis, Jean-Paul, "An Interactive System for Office Automation: Some Organizational Implications", IRIA Colloques, (IRIA 78150 Le Chesnay France), January 1976, pp. 389–398.Google Scholar
  7. 7.
    De Blasis, Jean-Paul, "Management Information Systems: A Current Appraisal", DSWP 76-06-02, The Wharton School, University of Pennsylvania, June 1976, 89 p.Google Scholar
  8. 8.
    De Blasis, Jean-Paul, "Office Automation Systems: Another Possible Route to M.I.S.", Proceedings of the International Symposium on Technology for Selective Dissemination of Information, IEEE Press, 76 CH1 114-8c, September 1976, pp. 41–50.Google Scholar
  9. 9.
    De Blasis, Jean-Paul and Bernard Savonet, "Projet OASIS: Organisation et Assistance des Systèmes Informatisés de Secrétatiat," CESA Pub., 78350 Jouy-en-Josas, France, April 1977.Google Scholar
  10. 10.
    De Blasis, Jean-Paul, "Projet MATHIAS-Modifications et Aménagements des Tâches Humaines dus à l'Informatique dans l'Automatisation des Secrétariats", ATP-CNRS/IRIA, CESA Pub., 78350 Jouy-en-Josas, France, April 1977, 31 p.Google Scholar
  11. 11.
    De Blasis, Jean-Paul and Thomas H. Johnson, "Database Administration: Classical Pattern, Some Experiences and Trends", Proceedings of the National Computer Conference, vol. 46, AFIPS Press, June 1977, pp. 1–7.Google Scholar
  12. 12.
    Ferreira, Joseph and Jack M. Nilles, "Five-Year Planning for Data Communications", Datamation, October 1976, pp. 51–52.Google Scholar
  13. 13.
    Husbands, Bernard, "Centralized Secretarial Services", Journal of Systems Management, August 1977, pp. 23–27.Google Scholar
  14. 14.
    Mayfield, Henry L., "Improving Corporate Information Services in an Automated Word-Processing Network", Proceedings of the National Computer Conference, vol. 46, AFIPS Press, June 1977, pp. 443–448.Google Scholar
  15. 15.
    Mintzberg, William, "The Manager's Job: Folklore and Facts", Harvard Business Review (53:4), July–August 1975, pp. 49–61.Google Scholar
  16. 16.
    Morgan, Howard L., "Office Automation Project: A Research Perspective", Proceedings of the National Computer Conference, vol. 45, AFIPS Press, June 1976, pp. 605–610.Google Scholar
  17. 17.
    Ness, David N., "Office Automation Project: Overview", DSWP 75-05-03, The Wharton School, University of Pennsylvania, May 1975, 51 p.Google Scholar
  18. 18.
    Newman, William, "An Approach to Office Automation Systems Design at XEROX-PARC", Oral Presentation, IRIA Seminar, Le Chesnay, France, October 1977.Google Scholar
  19. 19.
    Nolan, Richard L. (Ed), Managing the Data Resource Function, West Pub. Co. 1974, 394 p.Google Scholar
  20. 20.
    "Office of the Future", Business Week, June 30, 1975.Google Scholar
  21. 21.
    Peacock, James, IDC Corp., "Information Processing and the Office of Tomorrow", Fortune, October 1977, pp. 41–109.Google Scholar
  22. 22.
    Strassman, Paul A., "Stages of Growth", Datamation, October 1976, pp. 46–50.Google Scholar
  23. 23.
    White, Robert B., "A Prototype for the Automated Office", Datamation, April 1977, pp. 83–90.Google Scholar
  24. 24.
    Wohl, Amy D., "What's Happening in Word Processing", Datamation, April 1977, pp. 65–74.Google Scholar
  25. 25.
    Wynn, Eleanor H., "Office Conversation as an Information Medium", XEROX-PARC, Office Research Group, Palo Alto, December 1976, 31 p.Google Scholar
  26. 26.
    Yasaki, Edward, "Toward the Automated Office", Datamation, February 1975.Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 1978

Authors and Affiliations

  • Jean-Paul De Blasis
    • 1
  1. 1.Centre d'Enseignement Supérieur des AffairesJouy-en-JosasFrance

Personalised recommendations