A participative approach to systems analysis : An action research in the local government

  • C. Ciborra
  • G. Gasbarri
  • P. C. Maggiolini
Information System Planning And Analysis
Part of the Lecture Notes in Computer Science book series (LNCS, volume 65)


In order to present a participation-oriented systems analysis method, the rationale of users' participation is discussed considering the recent trends in systems analysis techniques from an organizational point of view and putting forward a typology of organization and information systems based on the "integration" criterion.

The local government appears to be an organization which controls a "hypointegrated system" composed of differently goal-directed socio-economic units operating on a portion of land. For such a system the participation issue in systems analysis gains a crucial importance.

The description of an action research in the local government shows a possible approach to the analysis and design of Information Systems and Organizational Systems in a hypointegrated context.


Local Government Opinion Leader Participative Approach Organizational Memory Administrative Structure 


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Copyright information

© Springer-Verlag Berlin Heidelberg 1978

Authors and Affiliations

  • C. Ciborra
    • 1
  • G. Gasbarri
    • 2
  • P. C. Maggiolini
    • 3
    • 4
  1. 1.Istituto di Elettrotecnica ed Elettronica del Politecnico di MilanoMilanoItalia
  2. 2.Independent Consultant and LecturerMilano
  3. 3.Centro Studi Ingegneria dei Sistemi di Elaborazione delle Informazioni, CNRMilano
  4. 4.Dipartimento di Sistemi dell'Università della CalabriaCosenza

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