Abstract
This paper builds on findings from the e-Business W@tch, a project on behalf of the European Commission with the main aim to monitor and analyse the impact of e-business across different sectors of the European economy. One of the sectors surveyed is tourism. Some core results of the detailed study on ICT adoption and e-business activity in tourism (2005) shall be presented, here. In contrast to the common public perception of tourism as one of the forerunners in e-business, empirical data show that this is only true in the field of e-marketing and e-sales. In other areas of e-business — like internal business processes or supply-side activities — tourism companies score below the average of other economic sectors. This paper analyses the status of e-business and ICT-adoption in 2005 and discusses the significance of and reasons for doing e-business as perceived by tourism companies.
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References
e-Business W@tch / European Commission (2005). Electronic Business in Tourism. ICT adoption and e-business activity. Sector Report No. 09, September 2005. Salzburg / Brussels.
More information and the full version of the study can be found on www.ebusiness-watch.org (section “resources”).
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© 2006 Springer-Verlag Wien
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Lassnig, M. (2006). The European e-Business Market Watch: ICT adoption and E-Business Activity in Tourism. In: Hitz, M., Sigala, M., Murphy, J. (eds) Information and Communication Technologies in Tourism 2006. Springer, Vienna. https://doi.org/10.1007/3-211-32710-X_25
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DOI: https://doi.org/10.1007/3-211-32710-X_25
Publisher Name: Springer, Vienna
Print ISBN: 978-3-211-30987-2
Online ISBN: 978-3-211-32710-4