Abstract
Governments around the world are adopting ICT-enabled strategies to enhance tourism's business and regional economic performance. This paper examines the implementation of a one such project designed to support tourism and local economic development in the East Coast region of New Zealand's North Island. A review is presented of the past five years of the development of ‘Kiwitrails’, a web-based virtual community of businesses and communities who are defining their own internet presence through ‘web-raising,’ and the use of open-source web development software. The latter part of the paper reflects on the key issues that have emerged during the implementation and early operation of the project. It is argued that many of the lessons learnt from this particular case are of relevance to community informatics-oriented tourism development programs elsewhere.
Preview
Unable to display preview. Download preview PDF.
References
Atkinson, R. & Wilhelm, T. (2002) The best states for E-Commerce http://www.ppionline.org/ppi_ci.cfm?knlgAreaID=140&subsecID==292&contentID=25 0162
Bimber, B. (1998). The Internet and political transformation: Populism, community and accelerated pluralism. Polity, 31,(1), 133–160.
Buhalis, D. (2000). Tourism and information technologies: past, present and future, Tourism Recreation Research, 25(1), 41–58.
Castells, M. (2000). The rise of the network society (2nd Edition), Oxford: Blackwell.
Ghose, R. (2001). Use of information technology for community empowerment: transforming GIS into community information systems. Transactions in GIS 5(2), 141–163.
Gurstein, M. (2000). Community informatics: enabling community uses of information and communications technology, in Gurstein, M. (ed), Community informatics: enabling community uses of information and communications technologies (pp 1–31). London: Idea Group.
Kenny, C. (2002). Information and communication technologies for direct poverty alleviation. Development Policy Review, 20(2), 141–157.
Loader, B.D., Hague, B. & Eagle, D. (2000). Embedding the Net, in Gurstein, M. (ed), Community informatics: enabling community uses of information and communications technology (pp.81–103) Hershy PA: Idea Group Publishing.
Mason, D. & Milne, S. (2002). E-Commerce and community tourism. In Palvia, P.C. & Palvia, S.C. & Roche, E.M. (eds), Global information technology and electronic commerce: (pp. 294–310). Marietta, Georgia: Ivy League Publishing Limited.
Mason, D, Speidel U and Milne S 2003 Community Informatics in Tourism, in Mistilis, N (ed) Information and Communication Technologies in Tourism-Australia 2003, Proceedings of the Second Tourism Technology Futures Forum, Sunshine Coast, Queensland, Australia, pp 37–45.
Milne S & Mason, D. (2001). Tourism, Web-Raising & Community Development, in Sheldon, P.J., Wober, K.W. & Fesenmaier, D. (eds), Information and communication technologies in tourism (ENTER) (pp.283–94). New York: Springer Wein.
Milne, S. and Ewing, G. (2004) Community Participation In Caribbean Tourism: Problems and Prospects, in Duval, D (ed) Tourism in the Caribbean: trends, development, prospects, (pp. 335–358) Routledge, London.
Milne S, Mason D and Hasse J 2004 Tourism, Information Technology and Development: Revolution or Reinforcement? in M Hall, A. Lew and A. Williams (eds) A Companion to Tourism Geography, Blackwell, London. 184–195
Nardi, B.A. & O'Day, V.L. (1999). Information ecologies: using technology with heart. Cambridge, Mass: MIT Press.
Nodder, C Mason, D Ateljevic, J and Milne, S 2003a ICT adoption and us in New Zealand's small and medium tourism enterprises, in Frew, A, Hitz, M and O'Connor, P (eds) Information and communication technologies in tourism — 2003, (pp. 355–364) Springer Wein, New York,.
Nodder C, Cate N., Slater K. and Milne S 2003b ICT, local government & tourism development, in Mistilis, N (ed) Information and Communication Technologies in Tourism — Australia 2003, Second Tourism Technology Futures Forum (pp 46–54), Sunshine Coast
Norris, P. (2001) Digital divide: civic engagement, information poverty, and the Internet worldwide, Cambridge: Cambridge University Press
OECD (2001). Citizens as partners: information, consultation and public participation in policy making. PUMA, Paris: OECD.
O'Neil, D. (2002). Assessing community informatics: a review of methodological approaches for evaluating community networks and community technology centers. Internet research: electronic networking applications and policy, 12(1), 76–102.
Rheingold, H. (2000). The virtual community: Boston: MIT Press.
Surman, M. & Wershler-Henry, D. (2001). Commonspace: beyond virtual community. London, FT.com: Financial Times/Pearson.
Te Puni Kokiri, The Privacy Act 1993 Wellington: Te Puni Kokiri.
UNDP, (2001). Human development report 2001 Making new technologies work for human development. New York: Oxford University Press.
Wilson, H. (2002). NZ small and medium-sized enterprises, Research & Policy Paper prepared for Auckland Regional Economic Development Strategies, AREDS, Auckland.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2005 Springer-Verlag Wien
About this paper
Cite this paper
Milne, S., Speidel, U., Goodman, T., Clark, V. (2005). Tourism, ICT and Regional Economic Development: The Case of kiwitrails. In: Frew, A.J. (eds) Information and Communication Technologies in Tourism 2005. Springer, Vienna. https://doi.org/10.1007/3-211-27283-6_11
Download citation
DOI: https://doi.org/10.1007/3-211-27283-6_11
Publisher Name: Springer, Vienna
Print ISBN: 978-3-211-24148-6
Online ISBN: 978-3-211-27283-1