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CitizenTalk: Application of Chatbot Infotainment to E-Democracy

  • Conference paper
Technologies for Interactive Digital Storytelling and Entertainment (TIDSE 2006)

Part of the book series: Lecture Notes in Computer Science ((LNPSE,volume 4326))

Abstract

“CitizenTalk”, an applied research project at FH Erfurt, investigates the potential and challenges of interactive communication using chatbots as an innovative tool for involving citizens in public planning processes. This comprises research into the state of the art in virtual planning communication, as well as the technical possibilities of chatbot communication. We present the opportunities and limitations associated with the adoption of chatbot concepts and show future prospects offered by storytelling mechanisms. An authoring tool is presented together with a new scheme to control the communication process better than current chatbot technologies and approaches allow.

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References

  1. A.L.I.C.E. Artificial Linguistic Internet Computer Entity, Alicebot Foundation (Last accessed July 31, 2006), http://www.alicebot.org

  2. Boden, C., Fischer, J., Herbig, K., Liebe, J., Sinning, H., Spierling, U.: Chatbots als Instrument der Planungskommunikation – Chancen, Anforderungen und Perspektiven. In: Proceedings of Informatik 2006, Dresden (2006)

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Author information

Authors and Affiliations

  1. FH Erfurt, University of Applied Sciences, Altonaer Str. 25, 99085, Erfurt, Germany

    Cordula Boden, Jessika Fischer, Kathrin Herbig & Ulrike Spierling

Authors
  1. Cordula Boden
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  2. Jessika Fischer
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  3. Kathrin Herbig
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  4. Ulrike Spierling
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Editor information

Editors and Affiliations

  1. Digital Storytelling Dept., ZGDV e.V.,, Rundeturmstr. 10, 64283, Darmstadt, Germany

    Stefan Göbel

  2. Digital Storytelling Dept., ZGDV e.V., Rundeturmstr. 10, 64283, Darmstadt, Germany

    Rainer Malkewitz

  3. Zentrum für Graphische Datenverarbeitung, Rundeturmstr. 12, 64283, Darmstadt, Germany

    Ido Iurgel

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© 2006 Springer-Verlag Berlin Heidelberg

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Cite this paper

Boden, C., Fischer, J., Herbig, K., Spierling, U. (2006). CitizenTalk: Application of Chatbot Infotainment to E-Democracy. In: Göbel, S., Malkewitz, R., Iurgel, I. (eds) Technologies for Interactive Digital Storytelling and Entertainment. TIDSE 2006. Lecture Notes in Computer Science, vol 4326. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11944577_37

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  • DOI: https://doi.org/10.1007/11944577_37

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-49934-3

  • Online ISBN: 978-3-540-49935-0

  • eBook Packages: Computer ScienceComputer Science (R0)

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