Agent-Enabled Decision Support for Information Retrieval in Technical Fields

  • Gloria Phillips-Wren
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 4252)


Information retrieval (IR) is challenging for a non-expert who operates in a technical area such as medical terminology. Since IR is essentially a decision making process, experience with the design of intelligent decision support systems is relevant. Intelligent agents can assist the user during decision making, and, by extension, in IR to locate the desired information. This paper presents an extension to an IR system for a medical application in which the user lacks the descriptive vocabulary needed to retrieve the resources. Agents continuously seek information on behalf of the user and are autonomous, proactive, communicative, mobile, goal-driven and persistent in order to retrieve information on behalf of the user.


Information Retrieval Intelligent Agent Suicide Prevention National Library Technical Field 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. 1.
    Sobroff, I.: Agent-based Information Retrieval, Accessed on from (February 6, 2006),
  2. 2.
    Phillips-Wren, G.E., Forgionne, G.: Aided search strategy enabled by decision support. Information Processing and Management 42, 503–518 (2006)CrossRefGoogle Scholar
  3. 3.
    Phillips-Wren, G.E., Forgionne, G.: Intelligent Decision Making in Information Retrieval. In: Negoita, M.G., Howlett, R.J., Jain, L.C. (eds.) KES 2004. LNCS (LNAI), vol. 3213, pp. 103–109. Springer, Heidelberg (2004)CrossRefGoogle Scholar
  4. 4.
    Wang, Y.D.: A Decision Theoretic Approach to the Evaluation of Information Retrieval Systems, unpublished Ph.D. dissertation, University of Maryland Baltimore County, Baltimore, MD (2006)Google Scholar
  5. 5.
    Simon, H.: Administrative behavior (Original publication date 1945), 4th edn. The Free Press, New York (1977)Google Scholar
  6. 6.
    Forgionne, G.A.: Decision Technology Systems: A Vehicle to Consolidate Decision Making Support. Information Processing and Management 27, 679–797 (1991)CrossRefGoogle Scholar
  7. 7.
    Kuhlthau, C.: Seeking Meaning: A Process Approach to Library and Information Services. Ablex Publishing Corporation, Norwood (1993)Google Scholar
  8. 8.
    Hess, T., Rees, L., Rakes, T.: Using Autonomous Software Agents to Create the Next Generation of Decision Support Systems. Decision Sciences 31, 1–31 (2000)CrossRefGoogle Scholar
  9. 9.
    Phillips-Wren, G.E., Jain, L.C. (eds.): Intelligent Decision Support Systems in Agent-Mediated Environments. Frontiers in Artificial Intelligence and Applications, vol. 115. IOS Press, Amsterdam (2005)Google Scholar
  10. 10.
    Forgionne, G., Mora, M., Gupta, J. (eds.): Intelligent Decision-making Support Systems: Foundations, Applications and Challenges. Springer, Berlin (2006)Google Scholar
  11. 11.
    Negoita, M.G., Howlett, R.J., Jain, L.C.: Knowledge-Based Intelligent Information and Engineering Systems 8th International Conference Proceedings. LNCS (LNAI), pp. 3213–3214 (2004)Google Scholar
  12. 12.
    Rhodes, B., Maes, P.: Just-in-time information retrieval agents. IBM Systems Journal 39, 685–704 (2000)CrossRefGoogle Scholar
  13. 13.
    Google, Accessed on February 2, 2006, from
  14. 14.
    NLM: National Library of Medicine Gateway. Accessed on February 1, 2006, from
  15. 15.
    Wang, Y.D., Phillips-Wren, G.E., Forgionne, G.: E-delivery of personalized healthcare information to intermediaries for suicide prevention. Int. J. Electronic Healthcare 1, 396–412 (2006)CrossRefGoogle Scholar
  16. 16.
    PSN. Accessed on February 2, 2006, from
  17. 17.
    Bradshaw, J. (ed.): Software Agents. The MIT Press, Cambridge (1997)Google Scholar
  18. 18.
    Huhns, M., Singh, M. (eds.): Readings in Agents. Morgan Kaufmann Publishers, Inc., San Francisco (1998)Google Scholar
  19. 19.
  20. 20.
    Jennings, N., Woolridge, M. (eds.): Agent Technology: Foundations, Applications and Markets. Springer, Berlin (1998)MATHGoogle Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2006

Authors and Affiliations

  • Gloria Phillips-Wren
    • 1
  1. 1.Loyola College in MarylandBaltimoreUSA

Personalised recommendations