Using Intelligent Agents in e-Government for Supporting Decision Making About Service Proposals
This paper aims at studying the possibility of exploiting the Intelligent Agent technology in e-government for supporting the decision making activity of government agencies. Specifically, it proposes a system to assist managers of a government agency, who plan to propose a new service, to identify those citizens that could gain the highest benefit from it. The paper illustrates the proposed system and reports some experimental results.
KeywordsGovernment Agency User Profile Knapsack Problem Intelligent Agent User Agent
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