Using Intelligent Agents in e-Government for Supporting Decision Making About Service Proposals

  • Pasquale De Meo
  • Giovanni Quattrone
  • Domenico Ursino
Part of the Lecture Notes in Computer Science book series (LNCS, volume 4203)


This paper aims at studying the possibility of exploiting the Intelligent Agent technology in e-government for supporting the decision making activity of government agencies. Specifically, it proposes a system to assist managers of a government agency, who plan to propose a new service, to identify those citizens that could gain the highest benefit from it. The paper illustrates the proposed system and reports some experimental results.


Government Agency User Profile Knapsack Problem Intelligent Agent User Agent 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2006

Authors and Affiliations

  • Pasquale De Meo
    • 1
  • Giovanni Quattrone
    • 1
  • Domenico Ursino
    • 1
  1. 1.DIMETUniversità Mediterranea di Reggio CalabriaReggio CalabriaItaly

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