Large-Scale Impact of Digital Library Services: Findings from a Major Evaluation of SCRAN

  • Gobinda Chowdhury
  • David McMenemy
  • Alan Poulter
Part of the Lecture Notes in Computer Science book series (LNCS, volume 4172)


This paper reports on an evaluation carried out on behalf of the Scottish Library and Information Council (SLIC) of a Scottish Executive initiative to fund a year’s use of a major commercial digital library service called SCRAN throughout public libraries in Scotland. The methodology used for investigating value for money aspects, content and nature of the service, users and usage patterns, the effects of intermediaries (staff in public libraries), the training of those intermediaries and project rollout is given. Conclusions are presented about SCRAN usage and user and public library staff reactions.


Digital Library Online Service Public Library User Survey Library Service 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2006

Authors and Affiliations

  • Gobinda Chowdhury
    • 1
  • David McMenemy
    • 1
  • Alan Poulter
    • 1
  1. 1.Department of Computer and Information SciencesUniversity of StrathclydeGlasgowUK

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