Well-Being Store: A New Channel in U-Commerce for Insurance Industry
With new channels and devices based on ubiquitous computing, UCommerce provides an environment where buyers and sellers are literally able to commerce anytime, anywhere, and anyway they like. In U-Commerce, a lot of opportunities are expectable in various industrial areas, and especially in insurance industry. In this paper, we propose new types of insurance services in U-Commerce. And as a new channel to practice it, we propose Well-Bing Store with three concepts: ‘Corporeal Insurance Product’, ‘U-Cart’, and ‘Health Examination’. And supportive processes in Well-Being Store are depicted in detail as well. By introducing Well-Being Store, we transform a physical place into an intelligent space which cares insured customers previously before they get sick. This is actualized by managing a list of foodstuffs in a U-Cart accordingly, and by keeping a health examination regularly with help of an insurance company and a hospital.
KeywordsHealth Examination Ubiquitous Computing Insurance Industry Insurance Service Insurance Product
Unable to display preview. Download preview PDF.
- 1.Boddupalli, P., Al-Bin-Ali, F., Davies, N., Friday, A., Storz, O., Wu, M.: Payment Support in Ubiquitous Computing Environments. In: Fifth IEEE Workshop on Mobile Computing Systems & Applications, pp. 110–121 (2003)Google Scholar
- 2.Roman, M., Hess, C.K., Cerqueria, R., Ranganathan, A., Campbell, R.H., Nahrstedt, K.: Gaia: A Middleware Infrastructure to Enable Active Space. IEEE Pervasive Computing, 74–83 (October-December 2002)Google Scholar
- 3.Schapp, S., Cornelius, R.D.: U-Commerce: Leading the New World of Payments, White Paper (2001)Google Scholar
- 4.Corama, V., Bohn, J., Mattern, F.: Living in a Smart Environment: Implications for the Coming Ubiquitous Information Society. In: International Conference on Systems, Man and Cybernetics, pp. 5633–5638. IEEE Computer Society, Los Alamitos (2004)Google Scholar
- 5.Gershman, A.: Ubiquitous Commerce: Always On, Always Aware, Always Proactive. In: Proceedings of the 2002 International Symposium on Applications and the Internet, IEEE Computer Society, Los Alamitos (2002)Google Scholar
- 6.Brody, A.B., Gottsman, E.J.: Pocket BargainFinder: A Handheld Device for Augmented Commerce. In: Int. Symposium on Handheld and Ubiquitous Computing, Karlsruhe, Germany, pp. 44–51 (1999)Google Scholar
- 7.METRO Group: Personal Shopping Assistant (2004), http://www.future-store.org
- 8.Strassner, M., Schoch, T.: Today’s Impact of Ubiquitous Computing on Business Process, Short Paper. In: Mattern, F., Naghshineh, M. (eds.) PERVASIVE 2002. LNCS, vol. 2414, pp. 62–74. Springer, Heidelberg (2002)Google Scholar
- 9.Suh, J.H., Park, S.C.: New Channel Management and Convergence in Service Industry: U-Commerce cases. In: The 4th Korea-China Quality Symposium, KSQM, August 2005, pp. 227–231 (2005)Google Scholar
- 10.Suh, J.H., Park, S.C.: A RFID System for Distribution of Corporeal Insurance through a New Channel in U-Commerce. Entrue Journal of Informational Technology 5(1), 77–89 (2006)Google Scholar