Web Accessibility Conformity Assessment – Implementation Alternatives for a Quality Mark in Austria

  • Marie-Luise Leitner
  • Klaus Miesenberger
  • Daniela Ortner
  • Christine Strauss
Part of the Lecture Notes in Computer Science book series (LNCS, volume 4061)


Various European Union initiatives have focused on the dissemination and harmonization of approaches for assessing the conformity of web accessibility. This paper suggests a scenario-based decision support for the implementation of a web accessibility quality mark in Austria on the basis of a framework proposed in a CEN Workshop Agreement. The paper analyzes different implementation alternatives in order to facilitate and accelerate the realisation of such approaches at the national level and to encourage other European countries to adopt selected elements for their own initiation.


Normative Document Quality Mark Implementation Alternative Conformity Assessment European Authority 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. 1.
    Bundesgesetz über die Gleichstellung von Menschen mit Behinderungen (Austrian Equalization Act for People with Disabilities) (August 2005),
  2. 2.
    CEN/CENELEC Internal Regulations, Part 4: Certification: The CEN/CENELEC European Mark System, Second Revision (July 2001),
  3. 3.
    CEN Workshop Agreement on Specifications for a Complete European Web Accessibility Conformity Assessment Scheme and a Web Accessibility Quality Mark (March 2006)Google Scholar
  4. 4.
    Communication from the Commission to the Council, the European Parliament, the Economic and Social Committee and the Committee of the Regions: eEurope,: An information society for all, An Action Plan to be presented in view of the Sevilla European Council (June 21/22, 2002) (2005),
  5. 5.
    EN 45011: General requirements for bodies operating product certification systems (ISO/IEC Guide 65:1996) (1998)Google Scholar
  6. 6.
    EN ISO/IEC 17020:2004 General criteria fort the operation of various types of bodies performing inspectionGoogle Scholar
  7. 7.
    EN ISO/IEC 17050-1:2004 Conformity assessment - Supplier’s declaration of conformity - Part 1: General requirementsGoogle Scholar
  8. 8.
    EN ISO/IEC 17050-2:2004 Conformity assessment - Supplier’s declaration of conformity - Part 2: Supporting documentationGoogle Scholar
  9. 9.
    EU Web Accessibility Benchmarking (WAB) Cluster Homepage,
  10. 10.
    European Design for All e-Accessibility Network (EDeAN) White Paper: Promoting Design for All and e-Accessibility in Europe (2005)Google Scholar
  11. 11.
    Heerdt, V., Strauss, C.: A Cost-Benefit Approach for Accessible Web Presence. In: Miesenberger, K., Klaus, J., Zagler, W., Burger, D. (eds.) ICCHP 2004. LNCS, vol. 3118, pp. 323–330. Springer, Heidelberg (2004)CrossRefGoogle Scholar
  12. 12.
    Österreichische Bundesverfassung (Austrian Federal Constitution) (2000),
  13. 13.
    Österreichisches E-Government Gesetz (Austrian E-Government Act) (October 2004),
  14. 14.
    Ortner, D., Miesenberger, K.: Improving Web Accessibility by providing higher education facilities for Web designers and Web developers following the Design for all approach. In: Tjoa, A.M., Wagner, R.R. (eds.) DEXA 2005; Database and Expert Systems Applications, Proceedings of the Sixteenth International Workshop, Copenhagen, Denmark, pp. 866–870. IEEE Computer Society, Brussels (2005)Google Scholar
  15. 15.
    Petrie, H., Badani, A., Bhalla, A.: Sex, lies and web accessibility: the use of accessibility logos and statements on e-commerce and financial websites. In: The Accessible Design in the Digital World Conference, Dundee, Scotland (2005),
  16. 16.
    Support-EAM Project Homepage,
  17. 17.
    Unified Web Evaluation Methodology 0.5,
  18. 18.
    World Wide Web Consortium, Web Content Accessibility Guidelines 1.0,

Copyright information

© Springer-Verlag Berlin Heidelberg 2006

Authors and Affiliations

  • Marie-Luise Leitner
    • 1
  • Klaus Miesenberger
    • 2
  • Daniela Ortner
    • 2
  • Christine Strauss
    • 3
  1. 1.Department of FinanceUniversity of ViennaViennaAustria
  2. 2.Institute Integriert StudierenUniversity of LinzLinzAustria
  3. 3.Department of Business StudiesUniversity of ViennaViennaAustria

Personalised recommendations