Analysis of Queries Reaching SHIL on the Web – An Information System Providing Citizen Information

  • Gilad Ravid
  • Judit Bar-Ilan
  • Sheizaf Rafaeli
  • Shifra Baruchson-Arbib
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 4032)


SHIL on the Webp is the website of the Israeli Citizens’ Advice Bureau. This is a high traffic site, where the sources of most of the external hits are result pages of general search engines. In this paper we analyzed these external hits with an emphasis on the specific queries submitted to the general search engines (e.g., Google and MSN). The findings provide an insight to the general interests of the Israeli web users related to citizens’ information.


Search Engine Digital Library Query Term Query Word Search Engine Query 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2006

Authors and Affiliations

  • Gilad Ravid
    • 1
  • Judit Bar-Ilan
    • 2
  • Sheizaf Rafaeli
    • 3
  • Shifra Baruchson-Arbib
    • 2
  1. 1.Department of Industrial Engineering and ManagementBen-Gurion University of the NegevBeer ShevaIsrael
  2. 2.Department of Information ScienceBar-Ilan UniversityRamat-GanIsrael
  3. 3.Center for the Study of the Information SocietyUniversity of HaifaHaifaIsrael

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