An Ontology-Based Solution for Knowledge Management and eLearning Integration

  • Amal Zouaq
  • Claude Frasson
  • Roger Nkambou
Part of the Lecture Notes in Computer Science book series (LNCS, volume 4053)


As knowledge becomes a crucial asset to organization’s survival, an efficient knowledge management policy should be set up and should result into an organizational memory. Similarly, an effective eLearning program must be implemented in the organization and exploit the organizational memory to manage competence evolution. In this paper, we introduce a framework to manage organizational knowledge through the creation and management of an ontology-based Organizational Memory (OM). We also explain how an Intelligent Tutoring System (ITS) can benefit from this OM in order to provide a just-in time, just enough learning solution to the organization’s members.


Knowledge Management Domain Ontology Organizational Knowledge Intelligent Tutoring System Organizational Memory 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. 1.
    Abecker, A., Bernardi, A., Sintek, M.: Proactive Knowledge Delivery for Enterprise Knowledge Management. In: Ruhe, G., Bomarius, F. (eds.) SEKE 1999. LNCS, vol. 1756, pp. 103–117. Springer, Heidelberg (2000b)CrossRefGoogle Scholar
  2. 2.
    Conklin, E.J.: Designing Organizational Memory: Preserving Intellectual Assets in a Knowledge Economy, white paper, Group Decision Support Systems, Washington, DC (2001),
  3. 3.
    Gandon, F.: A Multi-Agent Architecture For Distributed Corporate Memories. In: Third International Symposium, From Agent Theory to Agent Implementation, at the 16th European Meeting on Cybernetics and Systems Research (EMCSR 2002), pp. 623–628 (2002)Google Scholar
  4. 4.
    Harman, D.: Ranking Algorithms. In: Frakes, W., Baeza-Yates, R. (eds.) Information Retrieval. Prentice-Hall, USA (1992)Google Scholar
  5. 5.
    OWL: Web Ontology Language. Available at:
  6. 6.
    The Protégé ontology builder. Available at:
  7. 7.
    Schmidt, A.: Bridging the Gap Between Knowledge Management and E-Learning with Context-Aware Corporate Learning. In: Althoff, K.-D., Dengel, A.R., Bergmann, R., Nick, M., Roth-Berghofer, T.R. (eds.) WM 2005. LNCS (LNAI), vol. 3782, pp. 203–213. Springer, Heidelberg (2005)CrossRefGoogle Scholar
  8. 8.
    SCORM (Sharable Content Object Reference Model). Available at:
  9. 9.
    Van Elst, L., Abecker, A.: Domain Ontology Agents for Distributed Organizational Memories. In: Dieng-Kuntz, R., et al. (eds.) Knowledge Management and Organizational Memories. Kluwer Academic Publishers, Dordrecht (2002)Google Scholar
  10. 10.
    Zouaq, A., Frasson, C., Rouane, K.: The explanation agent. In: Gauthier, G., VanLehn, K., Frasson, C. (eds.) ITS 2000. LNCS, vol. 1839, pp. 554–563. Springer, Heidelberg (2000)CrossRefGoogle Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2006

Authors and Affiliations

  • Amal Zouaq
    • 1
  • Claude Frasson
    • 1
  • Roger Nkambou
    • 2
  1. 1.University of MontrealMontreal
  2. 2.UQAMMontreal

Personalised recommendations