Communication and Persuasion Technology: Psychophysiology of Emotions and User-Profiling

  • Egon L. van den Broek
  • Marleen H. Schut
  • Kees Tuinenbreijer
  • Joyce H. D. M. Westerink
Part of the Lecture Notes in Computer Science book series (LNCS, volume 3962)


A theoretical framework for communication and persuasion technology is introduced, utilizing people’s emotions and personality characteristics. It uses two unobtrusive psychophysiological measures to penetrate people’s emotional space: heart rate variability and the variability of the fundamental frequency of the pitch of the voice. In addition, two experiments are described that validate these measures. Future systems can utilize such technology to sense people’s emotions and adopt suitable persuasion strategies.


Heart Rate Variability Emotional State International Affective Picture System Discrete Emotion Persuasive Technology 
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Copyright information

© Springer-Verlag Berlin Heidelberg 2006

Authors and Affiliations

  • Egon L. van den Broek
    • 1
    • 2
  • Marleen H. Schut
    • 2
    • 3
  • Kees Tuinenbreijer
    • 3
  • Joyce H. D. M. Westerink
    • 4
  1. 1.Center for Telematics and Information Technology & Institute for Behavioral ResearchUniversity of TwenteEnschedeThe Netherlands
  2. 2.Department of Artificial Intelligence / Nijmegen Institute for Cognition and InformationRadboud University NijmegenNijmegenThe Netherlands
  3. 3.The Innovation LaboratoriesPhilips Consumer ElectronicsEindhovenThe Netherlands
  4. 4.Media Interaction Group, Philips ResearchEindhovenThe Netherlands

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