A Study on the Development of Usability Evaluation Framework (Focusing on Digital TV)

  • Hong Joo Lee
  • Choon Seong Leem
  • Sangkyun Kim
Part of the Lecture Notes in Computer Science book series (LNCS, volume 3983)


Recently, with the materialization of ubiquitous computing environment, families have begun using the latest electronic products. However, new technology is that there are increasing numbers of products which, while equipped with these advanced functions, fail to have those functions properly utilized because of the difficulties in operating them. Accordingly, one can suggest that having easy operation functions is an important factor for becoming a best seller.

In this paper, an evaluation was carried out on the usability of Digital TV, which can be said to be a representative electronic product used at homes. To have a rational usability evaluation, an evaluation framework was developed by examining and analyzing existing researches and consumer characteristics. By using the results, a usability evaluation was carried out on 100 consumers concerning Digital TVs being sold in Korea, in order to verify its validity.


Usability Evaluation Evaluation Framework Ubiquitous Computing Environment External Connection Remote Controller 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. 1.
    Alison, J.H.: Design Wise: A guide for evaluating the interface design of information resources. Cyberage books (1999)Google Scholar
  2. 2.
    Dix, A., Finlay, J., Abowd, G., Bleale, R.: Human Computer Interaction. Prentice-Hall, N.Y (1993)MATHGoogle Scholar
  3. 3.
    ISO 9241 Ergonomic Requirements for Office Work with Visual Display Terminals, Part II.: Guidance on Specifying and Measuring Usability. Committee Draft (1993)Google Scholar
  4. 4.
    Kim, J.W.: Introduction to Human Computer Interaction. An Graphics (2005)Google Scholar
  5. 5.
    Kwahk, J., Han, S.H., Yun, M.H., Hong, S.W.: Selection and Classification of the Usability attributes for evaluation consumer electronic products. In: Proceedings of the Human factors and ergonomics society 4th annual meeting (1997)Google Scholar
  6. 6.
    Park, K.Y., et al.: Usability Evaluation Techniques for the Human Interface of Consumer Electronic Product. In: Summer Conference on Ergonomics Society of Korea (1997)Google Scholar
  7. 7.
    Lansadle, W.M., Ormerod, C.T.: Understanding Interface. Academic Press Limited, London (1994)Google Scholar
  8. 8.
    Lea, M.: Evaluating User Interface Design. In: User Interface Design for Computer Systems, pp. 134–167. Ellis Horwood Ltd. (1998)Google Scholar
  9. 9.
    March, A.: Usability: The New Dimension of Product Design. Harvard Business Review, 27–32 (1994)Google Scholar
  10. 10.
    Meister, D.: Behavioral Analysis and Measurement methods. John Wiley & Sons, Chichester (1985)Google Scholar
  11. 11.
    Shackel, B., Richardson, S.: Human Factors for Informatics Usability. Cambridge University Press, Cambridge (1991)MATHGoogle Scholar
  12. 12.
    Han, S.M., et al.: Classification of Usability Elements for the Evaluation of the User Interface of Consumer Electronics Products. In: Summer Conference on Ergonomics Society of Korea (1997)Google Scholar
  13. 13.
    Stanney, K., Mollaghasemi, M.: A Composite of Usability for Human-Computer Interface Design. In: Symbiosis of Human and Artifact Proceedings of the Sixth International Conference on Human-Computer Interaction 2, pp. 387–392Google Scholar
  14. 14.
    Hong, S.W., et al.: Development of a Usability Evaluation Method. In: Summer Conference on Ergonomics Society of Korea (1997)Google Scholar
  15. 15.
    Treu, S.: User Interface Evaluation: A Structured approach. Plenum Press, New York (1994)Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2006

Authors and Affiliations

  • Hong Joo Lee
    • 1
  • Choon Seong Leem
    • 2
  • Sangkyun Kim
    • 2
  1. 1.School of Literature of ArtsDankook UniversityKorea
  2. 2.Department of Information and Industrial EngineeringYonsei UniversitySeoulKorea

Personalised recommendations