Developing an Intelligent Supplier Chain System Collaborating with Customer Relationship Management

  • Gye Hang Hong
  • Sung Ho Ha
Part of the Lecture Notes in Computer Science book series (LNCS, volume 3982)


We propose an intelligent supply chain system collaborating with customer relationship management system in order to assess change in a supply partner’s capability over a period of time. The system embeds machine learning methods and is designed to evaluate a partner’s supply capability that can change over time and to satisfy different procurement conditions across time periods. We apply the system to the procurement and management of the agricultural industry.


Supply Chain Customer Relationship Management Supply Chain Network Chain System Supplier Selection 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2006

Authors and Affiliations

  • Gye Hang Hong
    • 1
  • Sung Ho Ha
    • 2
  1. 1.Hyundai Information Technology Research InstituteYongin-Si, Gyoungki-doKorea
  2. 2.School of Business AdministrationKyungpook National UniversityDaeguKorea

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