Skip to main content
SpringerLink
Log in

Knowledge Creation Framework – Enabling Just-in-Time Information Delivery

  • Conference paper
Professional Knowledge Management (WM 2005)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 3782))

Abstract

Capturing and applying context-information is still a problem for just-in-time information delivery. This paper understands just-in-time information delivery as knowledge creation process and derives a framework. The application to the use case of proposal development within Siemens Business Services shows the potential of the framework enabling intelligent technologies. Future research will focus on elaborating a model of “knowledge intelligence” to support knowledge creation and just-in-time information delivery starting from multi-agent environments.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Similar content being viewed by others

References

  1. Alber, K.: Kognitive Verarbeitung von Dimensionsadjektiven - ein konstruktivistisch-konnektionistisches Modell zur Produktion von Äußerungen mit dem Dimensionsadjektiv “groß”, Diss., University of Bielefeld (2000)

    Google Scholar 

  2. Bailin, S.C., Truszkowski, W.: Perspectives: An analysis of multiple viewpoints in agent-based systems. In: van Elst, L., Dignum, V., Abecker, A. (eds.) AMKM 2003. LNCS (LNAI), vol. 2926, pp. 368–387. Springer, Heidelberg (2004)

    Chapter  Google Scholar 

  3. Blanzieri, E., Giorgini, P., Giunchiglia, F., Zanoni, C.: Implicit Culture-Based Personal Agents for Knowledge Management. In: van Elst, L., Dignum, V., Abecker, A. (eds.) Agent-mediated Knowledge Management, Proceedings and Lecture Notes of AMKM, AAAI Spring Symposium 2003, pp. 246–261. Springer, Heidelberg (2003)

    Google Scholar 

  4. Boland, J., Tenkasi, R.: Perspective making and perspective taking in communities of knowing. Organization Science 6(4) (1995)

    Google Scholar 

  5. Brézillon, P.: Context in human-machine problem solving; technical report 96/29, LAFORIA, Paris (1996)

    Google Scholar 

  6. Clement, M., Runte, M.: Intelligente Software-Agenten im eCommerce. der Markt (152), 39 Jg., 18–35 (2000)

    Article  Google Scholar 

  7. Cohen, J., Steward, I.: Chaos und Anti-Chaos, München (1997) 80; cited in: Primio, F.: Roboterkognition, GMD Report 16, Sankt Augustin, 24 (1998)

    Google Scholar 

  8. Damasio, A.R.: Der Spinoza-Effekt, München (2003)

    Google Scholar 

  9. Davenport, T., Probst, G.: Knowledge Management Case book – Siemens Best practices; Erlangen (2002)

    Google Scholar 

  10. Debenham, J.K.: Three Intelligent Architectures for Business Process Management. In: Proceedings 12th International Conference on Software Engineering and Knowledge Engineering, SEKE 2000, Chicago (2000), http://citeseer.ist.psu.edu/debenham00three.html

  11. Dick, B.: Qualitative action research: improving the rigour and economy. In: Bruce, C.S., Russell, A.L. (eds.) Transforming tomorrow today, 2nd World Congress on Action Learning, Brisbane (1992), http://www.scu.edu.au/schools/gcm/ar/arp/rigour2.html#a_r2_1

  12. van Elst, L., Abecker, A.: Domain Ontology Agents in Distributed Organizational Memories. In: Workshop on Knowledge Management and Organizational Memories (IJCAI), Seattle, Washington (2001)

    Google Scholar 

  13. van Elst, L., Dignum, V., Abecker, A. (eds.): Agent-mediated Knowledge Management, Proceedings and Lecture Notes of AMKM, AAAI Spring Symposium 2003. Springer, Heidelberg (2003)

    Google Scholar 

  14. van Elst, L., Kiesel, M.: Generating and Integrating Evidence for Ontology Mappings. In: Motta, E., Shadbolt, N.R., Stutt, A., Gibbins, N. (eds.) EKAW 2004. LNCS (LNAI), vol. EKAW, pp. 15–29. Springer, Heidelberg (2004)

    Chapter  Google Scholar 

  15. Leverage a user’s effort for his personal knowledge management for his own benefit as well as to evolve this within the organization, http://www.dfki.de/epos

  16. Gandon, F.: Multi-Agent System to Support Exploiting an XML-based Corporate Memory. In: Proceedings PAKM, Basel (2000)

    Google Scholar 

  17. v. Glasersfeld, E.: Radical Constructivism – A Way of Knowing and Learning, London (1995)

    Google Scholar 

  18. Glaser, B.G., Strauss, A.L.: Grounded Theory, Bern, Göttingen (1998)

    Google Scholar 

  19. Gronau, N.: Management of Knowledge Intensive Business Processes. In: Proceedings of Second International Conference, Business Process Management, Potsdam, pp. 163–178 (2004)

    Google Scholar 

  20. Louçã, J.: Modeling context-aware distributed knowledge. In: van Elst, L., Dignum, V., Abecker, A. (eds.) AMKM 2003. LNCS (LNAI), vol. 2926, pp. 201–212. Springer, Heidelberg (2004)

    Chapter  Google Scholar 

  21. Luhmann, N.: Die Soziologie und der Mensch, Opladen (1996)

    Google Scholar 

  22. Pinto de Magalhães, J.A., de Lucena, C.J.P.: Using an agent-based framework and separation of concerns for the generation of document classification tools. In: van Elst, L., Dignum, V., Abecker, A. (eds.) AMKM 2003. LNCS (LNAI), vol. 2926, pp. 193–200. Springer, Heidelberg (2004)

    Chapter  Google Scholar 

  23. Maturana, H.R., Varela, F.J.: Der Baum der Erkenntnis, Bern, München (1987)

    Google Scholar 

  24. Merk, S.L.: Softwareagenten – mobile Agenten –Aglets, Universität München (2001)

    Google Scholar 

  25. Moreale, E., Watt, S.: An Agent-Based Approach to Mailing List KM. In: van Elst, L., Dignum, V., Abecker, A. (eds.) AMKM 2003. LNCS (LNAI), vol. 2926, pp. 118–129. Springer, Heidelberg (2004)

    Chapter  Google Scholar 

  26. Müller, J.P. (ed.): The Design of Intelligent Agents. LNCS, vol. 1177. Springer, Heidelberg (1996)

    Google Scholar 

  27. Nonaka, I., Takeuchi, H.: The knowledge creating company, New York (1995)

    Google Scholar 

  28. Nonaka, I., Konno, N.: The concept of “Ba”. Building a foundation for knowledge creation. California Management review 40, 40–55 (1998)

    Google Scholar 

  29. North, K.: Wissensorientierte Unternehmensführung, Wiesbaden (1998)

    Google Scholar 

  30. Perini, A., Bresciani, P., Yu, E., Molani, A.: Intentional analysis for distributed knowledge management. In: van Elst, L., Dignum, V., Abecker, A. (eds.) AMKM 2003. LNCS (LNAI), vol. 2926, pp. 351–367. Springer, Heidelberg (2004)

    Chapter  Google Scholar 

  31. Pipek, V., Nuderscher, P., Won, M.: Periphere Wahrnehmung von Expertise. In: Mambrey, P., Pipek, V., Rohde, M. (eds.) Wissen und Lernen in Virtuellen Organisationen, Heidelberg (2003)

    Google Scholar 

  32. Primio, F.: Roboterkognition, GMD Report 16, Sankt Augustin, p. 24 (1998)

    Google Scholar 

  33. Roth, G.: Das Gehirn und seine Wirklichkeit, Frankfurt, pp. 314–338 (1994)

    Google Scholar 

  34. Developing the essential semantic knowledge technologies for realizing the European Knowledge Society, http://www.sekt-project.com/

  35. Tacla, C., Barthè, J.-P.: A Multi-agent Architecture for Evolving Memories. In: van Elst, L., Dignum, V., Abecker, A. (eds.) AMKM 2003. LNCS (LNAI), vol. 2926, pp. 388–404. Springer, Heidelberg (2004)

    Chapter  Google Scholar 

  36. Wilson, G.: Proposal Automation Tools. Proposal Management Journal, 67–73 (Spring 2001)

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Siemens Business Services GmbH und Co OHG, Munich, Germany

    Mark Siebert

Authors
  1. Mark Siebert
    View author publications

    You can also search for this author in PubMed Google Scholar

Editor information

Editors and Affiliations

  1. Institute of Computer Science, University of Hildesheim, Marienburger Platz 22, 31141, Hildesheim, Germany

    Klaus-Dieter Althoff

  2. Knowledge Management Department, German Research Center for Artificial Intelligence (DFKI) GmbH, Kaiserslautern, Germany

    Andreas Dengel

  3. Department of Business Information Systems II, University of Trier, Trier, Germany

    Ralph Bergmann

  4. Department for Experience Management, Fraunhofer Institute for Experimental Software Engineering, Kaiserslautern

    Markus Nick

  5. Knowledge Management Department, German Research Center for Artificial Intelligence (DFKI) GmbH, Trippstadter Straße 122, 67663, Kaiserslautern, Germany

    Thomas Roth-Berghofer

Rights and permissions

Reprints and permissions

Copyright information

© 2005 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Siebert, M. (2005). Knowledge Creation Framework – Enabling Just-in-Time Information Delivery. In: Althoff, KD., Dengel, A., Bergmann, R., Nick, M., Roth-Berghofer, T. (eds) Professional Knowledge Management. WM 2005. Lecture Notes in Computer Science(), vol 3782. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11590019_78

Download citation

  • DOI: https://doi.org/10.1007/11590019_78

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-30465-4

  • Online ISBN: 978-3-540-31620-6

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation