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Modeling Contexts for Business Process Oriented Knowledge Support

  • Conference paper

Part of the Lecture Notes in Computer Science book series (LNAI,volume 3782)

Abstract

In this paper, we propose an organizational model to describe the execution of business activities. The model offers a dynamic, actor centered, context based and business process oriented perspective of the organization that explicitly addresses the information and collaboration requirements derived from human multi-tasking capabilities. Actors are approached as a network of contexts managed by an “operating system”. Three kinds of actors are defined; human, business process and organization actor. Two context types are introduced. An action context defines the specific behavior and information needs of a human actor performing a task under a given role, at particular time intervals. Interaction contexts support and regulate activity-related interactions among action contexts. This modeling approach seeks to facilitate a personalized, proactive and timely knowledge support to human business actors. We illustrate these ideas with working examples.

Keywords

  • Business Process
  • Information Item
  • Business Process Modeling
  • Business Object
  • Action Context

These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Zacarias, M., Caetano, A., Pinto, H.S., Tribolet, J. (2005). Modeling Contexts for Business Process Oriented Knowledge Support. In: Althoff, KD., Dengel, A., Bergmann, R., Nick, M., Roth-Berghofer, T. (eds) Professional Knowledge Management. WM 2005. Lecture Notes in Computer Science(), vol 3782. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11590019_50

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  • DOI: https://doi.org/10.1007/11590019_50

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-30465-4

  • Online ISBN: 978-3-540-31620-6

  • eBook Packages: Computer ScienceComputer Science (R0)