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Contrary Positions About Modeling Knowledge Work

  • Conference paper
Professional Knowledge Management (WM 2005)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 3782))

Abstract

Modeling for knowledge management (KM) is fundamentally influenced by decisions about which approach, focus, perspectives or modeling language should be used. This paper characterizes three key decisions with regard to what modeling should focus on, which units of description are appropriate and what level of granularity is suited and relates them to a general framework that structures the quality of conceptual modeling. For each decision, contrary positions are highlighted and based on this investigation theses about modeling knowledge work are formulated. It is argued for a more flexible modeling of knowledge work by starting from hot spots of knowledge work with high potential for improvement, using situations as basic units of description and modeling on task level to provide starting points for KM support. The theses developed are related to the concept of knowledge stance that seems to be a promising approach to describe recurring situations of knowledge work.

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Author information

Authors and Affiliations

  1. Martin-Luther-University Halle-Wittenberg, 06099, Halle (Saale), Germany

    Thomas Hädrich

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  1. Thomas Hädrich
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Editor information

Editors and Affiliations

  1. Institute of Computer Science, University of Hildesheim, Marienburger Platz 22, 31141, Hildesheim, Germany

    Klaus-Dieter Althoff

  2. Knowledge Management Department, German Research Center for Artificial Intelligence (DFKI) GmbH, Kaiserslautern, Germany

    Andreas Dengel

  3. Department of Business Information Systems II, University of Trier, Trier, Germany

    Ralph Bergmann

  4. Department for Experience Management, Fraunhofer Institute for Experimental Software Engineering, Kaiserslautern

    Markus Nick

  5. Knowledge Management Department, German Research Center for Artificial Intelligence (DFKI) GmbH, Trippstadter Straße 122, 67663, Kaiserslautern, Germany

    Thomas Roth-Berghofer

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© 2005 Springer-Verlag Berlin Heidelberg

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Hädrich, T. (2005). Contrary Positions About Modeling Knowledge Work. In: Althoff, KD., Dengel, A., Bergmann, R., Nick, M., Roth-Berghofer, T. (eds) Professional Knowledge Management. WM 2005. Lecture Notes in Computer Science(), vol 3782. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11590019_29

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  • DOI: https://doi.org/10.1007/11590019_29

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-30465-4

  • Online ISBN: 978-3-540-31620-6

  • eBook Packages: Computer ScienceComputer Science (R0)

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